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Discover how EvaluAgent leveraged ChatGPT to revolutionize the assessment of customer support call quality, resulting in a $20 million investment. In this episode, we delve into the innovative AI-driven approach behind EvaluAgent's success and its implications for the customer service industry. Join us for an insightful discussion on the intersection of AI and customer support excellence.
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Discover how EvaluAgent leveraged ChatGPT to revolutionize the assessment of customer support call quality, resulting in a $20 million investment. In this episode, we delve into the innovative AI-driven approach behind EvaluAgent's success and its implications for the customer service industry. Join us for an insightful discussion on the intersection of AI and customer support excellence.
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