The Wall Street Journal now devotes an entire section of its Web site to “Customer Experience.” Here, we highlight two of the articles found there. #customerexperience

https://evansonmarketing.com/2021/12/01/customer-experience-practices/

This episode is also available as a blog post: https://evansonmarketing.com/2021/12/01/customer-experience-practices/

Unlike in 2020, there is more in-store shopping this holiday season.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/29/where-people-holiday-shop-in-2021/

With infographic. In 2021, Thanksgiving represents a more festive time. Due to fewer concerns about travel and family gatherings.

This episode is also available as a blog post: https://evansonmarketing.com/2021/11/25/be-upbeat-about-thanksgiving-2021/

Since USA Today is an independent source, we cite Black Friday deals enumerated there. We believe these represent actual savings, not shady claims by unscrupulous companies.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/24/black-friday-2021-deals/

Through the following infographic, we offer a number of tips for you to shop smarter. Indeed, there should a valuable tip for everyone here. And probably more than one.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/23/follow-these-holiday-shopping-tips/

We know a lot about Black Friday and Cyber Monday. But Small Business Saturday 2021 is also crucial.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/22/small-business-saturday-2021/

Online Singles’ Day sales rose impressively each year. But less so this year.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/17/the-moderate-2021-sales-growth-for-singles-day/

Here, we look at holiday shopping 2021 by generation. The research findings are interesting.  #holidayshopping #generations

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/16/holiday-shopping-2021-by-generation/

The 18 countries examined include a vast majority of the largest podcast markets in the world. #podcast #global

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/11/the-popularity-of-podcasts-in-2021-and-beyond/

One master’s degree appears to pay off for many people who finance their education: the MBA. Read on.

This episode is also available as a multimedia blog post: https://evansonmarketing.com/2021/11/09/analysis-shows-an-mba-is-worth-the-cost/