We have all felt the pandemic strip out human connection from all of us, but human connection has been in decline for a long time before social distancing made us painfully aware of it. If anything, COVID-19 merely intensified the loneliness pandemic that has been afflicting us for much longer. In his new book, broadcaster and philanthropist Riaz Meghji goes deep into the five habits that we can all start to build in order to improve our relationships, both personal and professional. Every Conversation Counts is a powerful work that every leader in the social profit sector needs to read, especially in these challenging times. Listen in as Riaz shares with Douglas Nelson the rationale behind the writing of the book and the gist of the message contained within it.