Change isn't coming.  Change is here.  How you communicate that can mean the difference between success and failure.  This week I've got some basic tips on how you can get people to listen.  Next week, we'll start looking at the language of change and how that differs from general softening techniques.  

Presented by Marshallsay English. Don't just learn English. Own it!  www.marshallsayenglish.com.

The coronavirus means that more people are working from home - and working from home means online meetings.  A lot of people hate these calls because - well - people aren't always on their best behaviour during them.  So, this week we are going to talk about online meeting etiquette.

Your English does not have to be perfect in order to communicate well.  In this episode, I look at what makes a good communicator - particularly for customer service professionals.