7 Strategies For Long Term Client Retention [Business Consulting, Coaching & Advisory]
[Everything Business Consulting Episode 80]
In this episode, we look at long-term client retention strategies for Business Consultants, Coaches, and advisors.
The key strategies for long-term client retention are:
- Set a long term expectation from day 1
- Form a personal relationship
- Create a long term vision with the business owner
- Improve profitability and solve problems
- Create a client relationship maintenance calendar (find out what kind of coffee they drink)
- Be indispensable & invaluable - provide things that the client can’t do themself - provision and control provision and control
- Have one-on-one meetings with the owner
Show notes:
- Listen to episode 65 – Comparison: Business Coach vs Business Advisor vs Business Mentor vs Business Consultant
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