Reality Bytes is back! In this episode, Tim, Tom, Megan, and Sean dive deep into DEXOps—the practice of operationalizing Digital Employee Experience. Building on insights from the show's recent webinar series, the team explores how IT leaders can shift from reactive firefighting to a proactive, structured approach that drives measurable business value. They cover the key pillars of DEXOps—from people development and process rigor to technology selection, communication strategies, and leadership alignment. You’ll hear why DEXOps isn’t a side project or “hobby,” but a mission-critical discipline, as essential as security or uptime. Whether you’re a lean IT team looking for efficiencies or a mature organization ready to scale, this conversation breaks down the theory and practice behind making DEX real in day-to-day operations. Plus, get a preview of upcoming webinars and certifications to help you build your own DEXOps journey.

Check out episode 1 of the DEXOps webinar series on demand here 

Check out episode 2 of the DEXOps webinar series on demand here

Register for episode 3 LIVE here

Get the latest edition of the Gartner Magic Quadrant here (https://nexthink.com/gartner-magic-quadrant-dex)

Book your tickets for Nexthink Experience (Boston or London) here: https://nexthink.com/experience