Guest Details - Brent Giles, Bakery Operations Consultant

• Brent Giles, an experienced operations consultant in the food industry, discusses the humanistic approach to 5D and Lean 6 Sigma
• The focus is on creating a learning culture and involving people in the process of change
• The importance of real-time information and communication in implementing 6 Sigma and the fifth discipline in business growth and development
• The speaker discusses the importance of a humanistic approach in business
• He shares a story about improving transparency and involvement of staff in a business, leading to success
• Emphasizes the need for cultural change and continuous learning in organizations
• Compares the success of a business to the success of the All Blacks rugby team

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