Your firm is positioned right where you want it to be. You’re leaving a wonderfully successful Expectations Meeting with an important client. All members of the Web of Influence®, on both sides, were in attendance. You had very good news to present about the prior year and your performance against the key expectations you had elicited 12 months ago. Importantly, the new set of expectations is very compatible with your capabilities. They are specific and measurable and the clients easily prioritized them, while agreeing that their successful achievement would create meaningful value for them. Life is good!