This week on The Covert Code Podcast, join us as we explore the critical topic of “Meeting and Exceeding Customer Expectations” with Sarah Dandashy, a renowned TV travel expert, best-selling author, and hospitality veteran with over 18 years of industry experience. Sarah, who built the widely recognized brand "Ask A Concierge," shares her journey from luxury hotel concierge to social media influencer with over 250,000 followers. In this episode, you'll discover actionable insights and proven strategies to elevate your customer service, enhance brand loyalty, and exceed expectations in any industry. Whether you’re in hospitality, retail, or any customer-facing business, this episode is packed with valuable tips to help you achieve business success. Tune in to learn from one of the best in the business and take your customer experience to the next level.

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