Sebastian Igreti, CEO of TechMD was facing a critical moment. The company recently completed a corporate acquisition and build out of new facilities. The balance sheet was strained just as sales were slowing. The partners utilized many business improvement tools, but one would lead to a breakthrough while teams within the company implemented it on their own without being asked to implement it.
Find out what tools flipped the switch for TechMD to turn the tide and reach their stretch goals in twelve months.
Partipants: Guest - Sebastian Igreti; Host - Alex Vorobieff; Co-Host - Paul Roberts
To read the accompanying article in ConfidentROi Magazine click here.
To read the transcripts and full show notes, click here.
Terms Discussed:
Key Decisions - Creating the right culture; Decisions that hampered growth in short term but benefit in long-term; Training technical skills Net Promoter Score (NPS); Smile Back Feedback Tool; Real time feedback; Strained Balance Sheet; HumanPower Decisions; C & D Players; 4DX - Wigs - Wildly Important Goals; EOS Traction; Traction.tools