In the finale to the first season of the Confident ROi podcast, Alex Vorobieff reveals the details of his business acquisition, how he arrived at the decision to buy a business, and what his goals are. He discloses the business systems he is going to be implementing and how a personality test nudged him in the direction of an acquisition. Finally, host Paul Roberts recounts the issues he faced as a business owner, and why he could never quite manage to scale.

 

Topics Discussed:

 

Intro – 0:01

 

How did Alex gravitate toward buying a business? – 2:00

 

How different personalities are suited to different roles – 5:30

 

Why implementing replicable processes is the key to business growth – 9:20

 

What is the nature of Alex’s newly-acquired business? – 15:11

 

What are Alex’s ambitions for his company? – 19:35

 

How Alex’s background in similar businesses has been beneficial – 24:30

 

How crucial is it to have the ability to perform every function within a business? – 25:55

 

Why constant and effective communication is so important in a business setting – 29:30

 

Which business management tools will Alex be implementing over the next couple of months? – 34:35

 

What is a noble sales purpose? How can it help to drive employees forward? – 38:45

 

Final thoughts on season one of the Confident ROi podcast – 42:50

George Niemann of Vision Pursue hands over the step-by-step manual for rewiring our brains for success. He discusses why that rewiring has to start with you, the individual and walks us the the “3 Ms” that alter our patterns of thinking. Finally, he emphasizes the importance of emotional regulation and reveals how to separate our thought processes from our feelings.

 

George’s Company - https://www.visionpursue.com/

 

George’s Email – [email protected]

 

 

Topics Discussed:

 

Intro – 0:01

 

George’s journey into neuroscience – 1:50

 

What shocked coaches of both women’s and men’s Final Four teams during George’s presentations to them? – 5:05

 

What is the “power of pressure”? Why does it force people to cheat and cut corners? – 7:50

 

What coping mechanisms are employees using in response to modern-day pressures? What happens in the brain and consequently the body? – 11:05

 

Who needs to improve at emotional regulation? Employees or their bosses? – 17:40

 

Why it’s important to recognize and label our emotional reactions to specific stimuli – 20:40

 

What are the “3 Ms”? How are they affecting workplace acceptance of neuroscience and improved emotional intelligence? – 24:00

 

How altering mindset and thought processes always start with you, the individual – 26:40

 

How mindset and mindfulness are altering performance levels – 32:15

 

How asking a different style of question can completely change a mindset – 36:50

 

How reframing striking out is helping young baseball players – 40:45

 

Why regulating your emotions is so important – 46:30

 

George’s contact details – 49:40

Retired Sergeant Major Max Garcia of the Marine Corps, sits down with host Alex Vorobieff to discuss what he learned about leadership in the US Marines and how he’s applying it  with civilian clients overcome obstacles. He covers topics such as limiting self-beliefs, why there’s no such thing as “try” and why listening is the most important skill of leadership.

 

Max’s website - https://www.lifecoach8.net/

 

Max’s Instagram - https://www.instagram.com/life_coach_8/

 

 

Topics Discussed:

 

Intro – 0:01

 

Max’s experiences within the Marine Corps and it’s culture – 1:15

 

How has the Marines’ culture developed – 3:45

 

How effective is mentorship in the Marines? – 5:45

 

The story of one Marine saved by effective mentorship – 8:40

 

Why leaders within the Marines are focusing much more of soft skills – 10:30

 

Why it’s crucial to write your goals down on paper – 14:20

 

Why are we predisposed to be negative? – 19:10

 

What kind of work does Max now do with civilian clients? – 20:35

 

Max’s story of intervention with a Marine that was struggling with alcoholism – 23:45

 

Why listening is the key to good leadership – 27:00

 

How our parents hugely influence our subconscious programming – 29:20

 

Why how we talk about ourselves defines our actions – 32:15

 

Max’s contact details – 34:50

Summary

 

Authors of “The Coaching Effect” Bill Eckstrom and Sarah Wirth gathered data on effectiveness of coaching. They discuss why all great coaches create discomfort, and why all coaches should be looking to increase the “discretionary effort” of their teams. They also reveal why it’s better to have no coach than a bad coach, and share the 4 key ingredients of a successful coaching framework.

 

Bill and Sarah’s book – The Coaching Effect

 

Bill and Sarah’s Company - https://www.ecsellinstitute.com/

 

 

Topics Discussed:

 

Introduction – 0:01

 

What was the Aha Moment for Bill and Sarah when writing their book? – 1:30

 

How did the data lead them to that realization? – 3:45

 

How Bill experienced great coaching first hand – 5:13

 

Do companies measure how effective their coaches are? – 7:38

 

How good coaching is measurable in cold hard cash – 11:45

 

Can bad coaches inhibit performance? When is it better to have no coach at all? – 12:29

 

Why is it important that coaches spend time on self-reflection? – 14:30

 

What is “discretionary effort”? How does a coach increase it? – 15:50

 

What does an effective one-on-one meeting look like? Why it’s important to get them right – 22:25

 

Why creating discomfort helps employees to evolve and grow – 27:55

 

What is the performance equation? What makes great coaching? – 33:55

 

The difference good coaching makes demonstrated in numbers – 36:20

 

How coaching can be measured using the services provided by the EcSell Institute – 39:35

 

Why good coaching shouldn’t be limited to just sales – 43:30

 

Bill and Sarah’s contact details – 44:50

Author of “Radical Outcomes” and Oxygen CEO Juliana Stancampiano breaks down why corporate training fails to deliver an ROI and how to get the desired results. She explains the essential first step in developing a high ROI training program. And she reveals how “divine discontent” can lead to the creation of more effective training focused on desired outcomes, instead of compliance. 

Juliana’s book – Radical Outcomes

Oxygen’s website - https://www.oxygenexp.com/

Topics Discussed:

Introduction – 0:01

What drew Juliana to write a book on measuring the impact of training? – 2:21

Why is there such a disconnect between corporate training and desired business outcomes? – 6:45

How can training evolve from just throwing information at a trainee, to developing a deep understanding of the subject matter? – 10:05

How does a company ensure it’s receiving training that is matched to its business needs? – 14:20

How training has adapted to reflect our shortened attention spans – 18:15

How can trainers justify themselves when providing content that is becoming increasingly concise? – 20:22

At what point to large companies tend to look at completely overhauling their training? Is it at when it becomes a crisis point? – 23:00

What Juliana has observed from the process of redesigning training of several Fortune 500 companies – 25:10

What is “divine discontent”? How can it cause friction between employee teams? – 27:30

Why employee buy-in to training dramatically increases when they feel they are being listened to – 31:27

Why it’s time to take the “divisions” structure out of business – 37:30

Are so-called “unicorn” startups better at breaking down the divisional silos? – 40:45

What are the costs for setting up a CRM system? 

How long does it take for a CRM to start producing an ROI? 

After helping more than 3,000 small businesses automate and grow using CRM Software, Jeremiah Sarkett, Partner Manager at Keap (formerly Infusionsoft), shares what he learned.  

Jeremiah’s LinkedIn - https://www.linkedin.com/in/jeremiahsharkmsm/ 

Jeremiah’s Email - [email protected] 

Topics Discussed: 

Introduction – 0:01 

How does CRM software help businesses? – 1:32 

How Infusionsoft is helping farmers in Vietnam – 4:46 

Once a lead comes into a company, how does a CRM help to improve conversions? – 7:21 

How you can use CRM systems such as Keap to develop “if/then” automation flows for your email lists – 8:51 

Alex’s personal experience with Infusionsoft, both through a mutual friend’s physiotherapy stores and his own business – 11:26 

Infusionsoft’s story and the reasons behind the rebrand – 15:31 

Why Infusionsoft is now called Keap – 20:02 

Why Keap should reduce the initial time investment traditionally associated with CRM applications – 21:26 

How long does it take for a business to get a CRM system truly “dialed in”? – 25:51 

How much time should a business owner invest into CRM activities on a daily basis? – 27:25 

How can you get started with either Infusionsoft or Keap? How much does it cost? – 31:41 

Why CRM systems aren’t limited to automating sales – 38:11  

Where can people go to learn more about Keap (including Jeremiah’s contact details) – 41:22

Industry expert and CEO of state of the art Nevada Cannabis cultivation project, Brandon Burkhart talks to Confident ROi about the evolution of the industry and what he learned along the way. He reveals the mistakes that new investors are making and shares how he is future-proofing his Cannabis business against the inevitable price drops by using Six Sigma and Kaizen principles.  

Clover Creek Cultivation’s website - https://www.clovercreekcultivation.com/ 

Brandon’s LinkedIn - https://www.linkedin.com/in/hydroponicsinc/ 

Topics Discussed: 

Introduction – 0:01 

Brandon’s background in the cultivation industry – 1:17 

How starting a hydroponic store at 23 taught Brandon the value of “buying right” – 5:07 

How taking trips to China to meet his suppliers face to face gave Brandon the edge over his competitors – 6:34 

Brandon’s stories from his travels – 9:09 

How Brandon got complacent and lost over $100,000 on a deal that went south – 10:51 

How he eradicated mistakes and ensured no future bad deals – 12:27 

How Brandon spotted a gap in the lighting market, and as a result set up a whole new venture – 14:35 

How making sure every employee was a cannabis cultivator helped everyone to align with company values and connect with customers – 23:27 

With the current investment rush into the cannabis industry, what mistakes are the big corporations making? – 25:57 

Why Brandon is making a shift towards using greenhouses and the sun to grow his plants, rather than using huge warehouses with artificial lights – 29:47 

How the increase in competition is driving down prices, and why growers need to learn from the principles used in large scale agriculture in order to stay competitive – 31:42 

What are some of the largest costs that go into growing cannabis? – 35:06 

What is the Clover Creek Cultivation? How did it come into being? – 38:12 

How face to face relationship building with the local city council helped Brandon eliminate any issues with the general public after license approval – 42:49 

Why Brandon feels mistakes are a crucial part of becoming successful in business – 45:50 

Brandon’s contact details and his belief in Instagram marketing – 47:58

Sales trainer Tommy Ady shares why sales training is one of the key ingredients to a successful auto dealership. He also reveals the common mistakes made by untrained employees and why effective Customer Relationship Management (CRM) systems are essential for growing sales. Finally, he shares the surprising data about how many interactions with a prospective customer it takes before they’ll buy a product.

Tommy’s website - https://tommyady.com/

Topics Discussed:

Introduction – 0:01

Tommy’s industry background – 1:11

How does Tommy help powersports dealerships? – 5:00

How to lower a customer’s guard when making the first sales approach – 6:25

Why making sales is all about making a connection – 7:55

What happens during the initial process of buying and setting up a dealership? – 11:15

What does Tommy’s sales training involve? – 13:35

Why it’s imperative that sales staff go out and grab their customers, rather than wait for them to show up -  19:00

How do dealerships in remote locations reach out and connect with potential customers? – 21:30

How many times does a salesperson need to speak to a lead before they convert into a buying customer? – 28:31

Why dealerships across the country are now investing heavily in CRM systems – 31:50

How a “small and often” time commitment approach to sales training can dramatically improve the sales performance of staff – 34:00

What goes into modern-day powersports dealership sales training? – 35:15

Tommy’s Details – 40:35

Mike Paton, was one of the first EOS® Certified Implementors empowering companies gain traction with the Entrepreneurial Operating System (EOS). He is now the Visionary for EOS Worldwide and he shares how EOS works and its benefits.

EOS® Worldwide Website-https://www.eosworldwide.com/

Topics Discussed:

Introduction–0:01

How to bring in EOS® when you don’t know the company? –1:20

What questions to put on the table before a business acquisition or merger takes place? –4:04

How can a new business owner tell if they have effectively articulated their EOS® core principles and values? –6:08

Why it’s vital for both sides to fully show their cards during a business takeover–8:13

How to practically implement EOS® core values so that they become ingrained in the new culture of a company, not just throw away statements–10:05

Why it’s crucial to do due diligence on the people of a company, not just the numbers–14:38

Why forcing employees to grade each other helps to eradicate dysfunction amongst team members–17:28

What is the EOS® Standard Organizational Chart? What is its true purpose? –22:37

What happens if you create 5 leadership roles and there are 8 people in the room? –25:53

How does EOS® help to identify what employees are great at (and what they’re not ) –28:33

Mike’s personal story of outsourcing what he didn’t like doing, even though he was good at it–31:28

What has Mike learned from over 12 years of implementing EOS®? –33:38

What is Mike’s new role at EOS® Worldwide? –36:33

Mike’s details–39:33

Jesse Newton, the CEO of Simplify Work and author of book by the same name, reveals why complexity is restricting business performance. He shares great examples of simplicity transforming the fortunes of companies such as Apple and Allbirds Shoes.  

Hear how a company suffering from a 2-week global cyber-attack had their most productive period on record without their laptops, email and unnecessary meetings.  

Jesse’s Company - https://www.simplifywork.com/ 

Jesse’s Book – Simplify Work: Crushing Complexity to Liberate Innovation, Productivity, and Engagement 

Topics Discussed: 

Introduction – 0:01 

What led Jesse to write his book – 2:06 

Why does work end up becoming so complicated? – 4:29 

How the onset of technology has increased the speed at which we complicate work processes – 6:45 

Why, in order to reduce complexity, we have to say no to things all the time (Allbirds case study) – 10:15 

Why simplifying is not easy and requires a lot of energy to achieve – 15:30 

How Steve Jobs uncomplicated Apple and transformed their fortunes as a result – 20:51 

How a huge cyber-attack that took a global consumer packaging company offline for two weeks, ended up much more productive and actually increased their sales – 22:30  

How to strip out complexity in work in three simple steps – 26:41 

Jesse’s details – 28:50