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Connected devices pose a serious challenge to network security these days. Is your organization ready to tackle the threat that connected devices create? I wanted to explore this topic further which is why I reached out to an expert in this field. 

Jeff Horne is the Chief Security Officer at Ordr and since Ordr is a platform that creates connected device visibility within organizations, I knew he was exactly who I wanted to speak to about this challenge that many organizations increasingly face.

Join us for this discussion about the challenges organizations have with the management, security, and privacy of IoT and connected devices. 

You will want to hear this episode if you are interested in...

• Connected device visibility [1:22]
• Manufacturer level challenges and operational challenges in the field [3:30]
• Challenges that customers face in the field [12:02]
• Operational challenges in the field [18:15]
• Privacy and data challenges [27:32]
• Best security practices for organizations [33:20]
• Customer successes [38:45]

Operational challenges in the field

We all know the challenges that connected devices pose to our organizations’ security. They have slowly infiltrated our networks over the years. Nowadays everyone has a smartwatch, camera, Alexa, or even a Tesla. It’s important to bring context and visibility to the security platform. Visibility is so important since you can’t protect what you don’t know about. Gaining visibility is a huge benefit to security teams. This is where Ordr comes in.

What does Ordr do?

Ordr is a platform that creates connected device visibility within an organization. This includes all connected devices no matter which systems they use. They are able to listen in and build real-time asset inventory systems. In addition, Ordr matures preexisting asset management systems down to the firmware level. Ordr discovers devices as they enter the network and it can even monitor the communications back and forth with one another. The beauty of Ordr is that they can scan the network in a passive way.

Manufacturer level challenges and operational challenges in the field

One of the reasons that we are facing these challenges is that there are so many devices on our networks. Think about all the TVs and coffee makers and every other smart device that even small organizations have running in their network. Healthcare facilities have larger, more complex machines that must stick around for years even when their systems can’t be updated and are out of date.

Manufacturers lack the resources and the incentive to build secure devices. They are always trying to create their next-generation product line to put out the newest device. The device manufacturers don’t have a solid security background. They do things incorrectly causing these things to have an extremely short lifespan. These gadgets are risky and cause our networks to become vulnerable. 

Find out what your organization can be doing to work with IOT to ensure network security. Check out this episode of Always On with Jeff Horne. 

Connect with Jeff Horne

• Ordr
• Jeff on LinkedIn

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

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Attacks by ransomware are increasing in a very public way which is why rapid recovery capability is so important in today’s marketplace. On this episode of Always On, Josh Haley and I discuss the importance of resilience, rapid recovery capability, and how ransomware is affecting the market today. Join us as we explore the intersection between technology and security in business. 

You will want to hear this episode if you are interested in...

• Preparing for ransomware attack [1:22]
• Simplicity in data management solutions [5:45]
• Ransomware tactics [10:13]
• Ransomware detection [12:25] 
• Learning what is possible in data protection [17:32]
• What’s next for Cohesity [23:52]
• A call to action to prepare for a ransomware attack [29:06]

Through Cohesity, Josh Haley helps organizations create simple solutions

Josh Haley is a technology evangelist, consultant, and expert who focuses on enterprise technologies for Cohesity. Over his 20 year career in information technology, he has helped organizations embrace change so they can maximize and optimize their technology investments to meet their business demands. 

The founder of Cohesity was an architect for Google. He started Cohesity to use hyperconvergence to solve data challenges. Cohesity solves data management use cases with simple, scalable software to find the right solutions. 

Ransomware is a threat that organizations can’t afford to ignore

Unfortunately, ransomware is not going anywhere. Last year organizations were hit by ransomware every 14 seconds. This year that figure has increased to every 11 seconds. We can all think of so many organizations that have been hit publicly and some have even been forced to pay huge sums. 

No organization can afford to ignore the threat of ransomware now that 30% of malware attacks are ransomware. If your organization doesn’t have protection capabilities and the mechanisms in place for a quick recovery then it is just a ticking timebomb. 

Organizations need the level of resilience that Cohesity can provide

Cohesity provides a level of resilience that organizations need. They provide a level of prevention, detection, and recovery all at the same time while integrating with other systems. They don’t just provide a backup solution but a platform as well. They have redefined what is possible in data protection and management. Discover how Cohesity can provide data protection by listening to this interview with Josh Haley. 

Resources & People Mentioned

• Cohesity

Connect with Josh Haley

• Josh Haley on LinkedIn

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Subscribe to ALWAYS ON

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Security teams everywhere are struggling. They are struggling with the amount of data and information that they are presented with daily. SASE may be the converged solution that your security team has been looking for.

The Always On podcast series is here to help you understand the intersection of technology, security, and business. On this episode, Eyal Webber-Zvik from Cato Networks and Jonny Noble from Cisco are here to help you understand the intricacies of SASE. You’ll learn how SASE aligns with true cloud architecture, how SASE can help you keep an optimum security posture, and how to get started with SASE. 

You will want to hear this episode if you are interested in...

• The SASE vision and journey [1:22]
• Understanding the defined requirement of SASE architecture [4:08]
• The SASE architecture and service [10:08]
• Understanding true cloud architecture [15:45]
• Keeping an optimum security posture [23:16] 
• Getting started with SASE [27:04]
• The future of SASE architecture [30:45]

What exactly is SASE?

SASE, pronounced sassy, stands for secure access service edge. SASE delivers multiple capabilities such as SD WAN, secure web gateway, CASB, next-generation firewall, and zero trust network access. SASE supports the newest generation of companies from the branch office to remote worker access. SASE is delivered as a service of the device and entity. Although SASE has a complex definition, at the end of its complicated journey lies simplification for customers and users. 

Why SASE?

Legacy architecture that worked well in the past failed when the pandemic hit because it wasn’t flexible and able to change with the times. Remote workers were often using VPN’s to access company resources even if they were using a cloud-based network. SASE has been built to be future proof. SASE is delivered as a service of the device and entity. 

What is the defined requirement for SASE architecture?

There are 4 pillars to SASE architecture

1. It has to be cloud-native which means it must be written and designed to be delivered as a cloud service.
2. It has to be global. The bigger the network the better.
3. It must support all the edges. It isn’t just created for branch offices, but also remote users from anywhere in the world.
4. It converges the networking and security elements of IT infrastructure. 

Convergence is the keyword with SASE. Integration was the way of the past but with the convergence of SASE your networking and security solution are one in the same. Find out why you shouldn’t wait until your old security solution is ready to expire before making the switch to SASE. Check out this interview with industry experts, Eyal Webber-Zvik from Cato Networks and Jonny Noble from Cisco. 

Connect with Eyal Webber-Zvik and Jonny Noble

• Eyal Webber-Zvik on LinkedIn
• Jonny Noble on LinkedIn
• Jonny Noble on Twitter

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Subscribe to ALWAYS ON

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It’s no secret that companies are striving to adapt to a remote workforce. Working from home means that businesses have to equip their team with the right tools and to do that they need to have appropriate security systems in place. Does your business have the tools it needs to succeed in today’s remote work environment? 

On this episode of Always On, we’ll discuss the struggles that organizations are having as they shift to remote work and you’ll learn about solutions that your business can implement to stay on top of this shift. Join me, Matt O’Brien, Paul Oliver, and Tony Morone as we discuss securing the remote workforce.

You will want to hear this episode if you are interested in...

• Tools for collaboration [5:02]
• Securing your team at home [8:52]
• The right tools for staying secure remotely [15:31]
• Maintaining regulations and compliance [16:52]
• Finding an ecosystem that suits your company’s needs [19:10]
• How to tackle the remote workforce at scale [22:40]
• What the future holds for cybersecurity [30:48]

Cybersecurity professionals are working hard to secure businesses

Cyber-attacks have increased significantly during the past year. Companies made the decision, virtually overnight, to send their workforce home. This transition has kept cybersecurity professionals on their toes. They have been helping their teams access the right tools so that businesses can stay secure, yet everyone can still be productive. 

Cisco has developed different solutions for businesses to utilize to ensure their data stays safe. The SASE (Secure Access Services Edge) approach is one way that Cisco has ensured the success of the work at home movement for its clients. 

How to maintain balance working from home

In addition to the security challenges, the workforce itself has its own challenges. How can people maintain balance while working at home? Now that employees have all the tools they need to do their jobs at their fingertips they are working more than ever. Productivity has increased now that employees don’t have to commute to work each day, but at what cost? Will we begin to see remote work burnout? Teams need to find a way to find that delicate balance between work and home life. 

Security is key

A remote workforce means that employees could be working from anywhere, from any device, at any time. Having the tools they need to create strong security systems will give companies the confidence to carry forward with a remote workforce. It is important to create a context for security and performance. Companies must find ways to secure the cloud including data in transit and data at rest. 

Webex is one tool to help employees hold secure meetings from anywhere in the world. The user authentication and encryption keys ensure that meetings are secure. What tools is your company using to ensure security from anywhere?

What will the future of cybersecurity bring?

It is important to create a simplified approach to cybersecurity. Cisco is making that happen by creating an ecosystem that reaches across platforms to help users in the right context. A layered approach is necessary to reduce bottlenecks in information sharing. 

What do you see being at the forefront of cybersecurity? Listen to this episode to hear a conversation about the latest developments in cybersecurity

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Subscribe to ALWAYS ON

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Have you always wondered how conversational AI worked? Would you like to use it in your business but aren’t sure if it will just frustrate your customers? 

If so, you’ll need to check out this episode with our very own VP of Contact Center Solutions, Steve Drew. 

Steve answers questions: like what is conversational AI, how is it being used today, and where are different opportunities to use AI in different industries? 

The Always On podcast explores the intersection of technology, security, and business with the industry’s best. 

You will want to hear this episode if you are interested in...

• discovering what conversational AI is [4:42]
• finding out how conversational AI is being used today [11:55]
• learning how far we are from sentiment analysis [15:02]
• using AI for employer to employee interactions [18:00]
• facing the challenges of using AI today [20:23]
• learning the best practices of using AI [23:57]
• coexisting AI with compliant industries [28:24]
• the future of conversational AI [31:02]

Conversational AI has been years in the making

5-10 years ago conversational AI was a much different beast. Several places were trying to come up with natural language AVR’s without much success. 

Everyone loved the idea of greeting the caller with an open-ended question like how can I help you today? 

The concept was fantastic, but the practicality was very difficult. Natural language IVR required a lot of work and talent to predict the myriad things a customer might say. 

But the results often led to the dreaded response -- I’m sorry, I didn’t get that -- or even worse-- you want to book a flight to Russia?!

Many businesses learned from these issues and scaled back to directed dialogue. Most organizations now use this approach since they find that guiding the caller is much more manageable. 

Google and Amazon are making the home assistant available and the AI is much more manageable. 

How does conversational AI work? 

Home assistants have made great strides with conversational AI technology. They are now able to use a conversational design to extrapolate answers and fill in the blanks. 

This combo of intends (what you want the bot to do, or the intent) is mixed with the things that people might say or the actions requested. When deployed in the cloud the bot is able to streamline the process and prove value. 

Finally, AI is reaching natural language understanding. However, it is just as important that the bot understand what you are saying as it is for it to use a speech pattern that is friendly and pleasing to listen to. As with everything in business, people are more likely to use the service if it is a positive experience. 

Using operational AI can result in the trifecta…

• Happier customers
• Lower operational costs 
• Higher agent retention

Industries can use AI not only with their customers but with their employees as well. The results can lead to getting relevant information to employees faster and shorter customer handle times. 

Conversational AI could be just what your organization needs. How could it help your business? Listen in to this chat with Steve Drew to hear about the future of AI, sentiment analysis and learn best practices that you can start using in your business. 

Connect with Steve Drew

• Check out Steve on LinkedIn

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Subscribe to ALWAYS ON

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The reality of data breaches and other cyber threats continues to grow year after year and the only way we know what’s happening and how to address it is through the dedicated work of teams who do in-depth annual analysis of real-world security incidents. The team at Verizon produces the annual Data Breach Investigations Report (DBIR) which has quickly become one of the most respected and helpful security reports published.

The report includes data from real incidents and real breaches, providing insight into what happened, how it happened, and who was responsible both externally and internally. It’s a powerful resource to help organizations of all sizes and in every industry understand their vulnerability to cyber threats. Listen to hear about the 2020 version of the report and discover how the information gleaned through this assessment can inform your security protocols and approaches.

You will want to hear this episode if you are interested in...

• The history and mechanics of the Data Breach Investigations Report [2:20]
• The big changes in this year’s report [5:11]
• A high-level look at security concerns for the healthcare industry [8:11]
• The vital importance of basic cyber hygiene [13:02]
• Takeaways for business leaders [17:10]
• Year over year analysis of the 2020 DBIR [20:11]
• The vital need for security in both small and large companies [26:15]
• Why personal data theft was one of the highest incidences in the report [31:22]
• The bad actors discovered in the report and how to protect your organization [34:01]
• Benefits for many industries and roles within organizations [43:48]

The Healthcare Industry Remains A Huge Cyber Target

As you can imagine, the healthcare industry is one of the most data-intensive and data-sensitive industries. It is an area that requires some of the highest security measures due to the volume of personally sensitive data that exists within the system. Healthcare organizations are responsible for a great deal when it comes to security. 

The reason healthcare is always a big target for hackers and other bad actors is that the data healthcare providers manage is highly monetizable. The intense security required comes down to access control and identity access management procedures, as well as continual monitoring to ensure internal personnel only access data repositories that are relevant to the work they are doing for the organization.

 

But there are also many external concerns. In the healthcare industry, there exists a complex partner ecosystem that works with shared data. Each partner organization must perform its due diligence when it comes to security so the entire network of partners can be secure. Listen to hear how the healthcare industry has made great strides and where it still needs improvement.

Are You Overlooking The Security Of Your Intellectual Property?

With such a necessary focus on Personal Identifying Information (PII) and Personal Health Information (PHI) it is understandable that in many scenarios, the security of Intellectual Property (IP) falls to a lesser priority. But this year’s report makes it clear that Intellectual Property is a target of cybercrime. When the need to secure IP does finally come into focus it’s usually too late and something has already been compromised or stolen. All industries need to recognize that their IP is just as important to protect as personal data.

Key DBIR Takeaways For Executives

One of the things I want to highlight from this conversation is that the data shows that security is an issue at most companies. That's a reality the C-suite needs to understand because they are the ones who can move security initiatives forward aggressively and ensure that security is a consideration from the outset of every project.

This year’s DBIR will help the C-suite understand...

• The complexity of the security puzzle. Many variables need to be addressed and every industry and company within the industry has unique concerns.
• The specific issues their security teams are facing. The industry-specific aspects of the DBIR enable a targeted approach per industry and vertical rather than a broad one
• More likely security risks VS a broader “What could happen?” perspective. Knowing the data behind existing breaches and compromised security measures enables organizations to take a focused look at similar risks in their companies

Listen to this episode to learn how foundational issues such as DDOS attacks, delivery errors, lack of adequate processes and procedures, lack of secure credentials, and weak enforcement of best practices lead to some of the most significant risks. Your security team will thank you for taking the findings of this report seriously.

Resources & People Mentioned

• The 2020 Data Breach Investigations Report
• David’s TED Talk on Time Management
• Verizon’s Payment Security Report
• Verizon’s VIPER Report
• Verizon’s Insider Threat Report

Connect with David & Jason

• Follow David Grady on LinkedIn
• Follow Jason Graff on LinkedIn

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Subscribe to ALWAYS ON

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Subscribe to ALWAYS ON

The sudden worldwide impact of COVID-19 has forced many businesses to make the move to a digital workplace environment that they never saw coming. Organizations across the globe are scrambling to get set up online so they can continue doing business, but the security and safety of such platforms is one of the utmost concerns.

Hi - I’m Jason Albuquerque, CIO/CSO of Carousel Industries. For this podcast episode, I’ve invited two of the leading experts in this arena to join me for a discussion about what can and should be done to not only get businesses transitioned to a digital workplace environment but also do it securely. These two men—Matt O’Brien and Paul Oliver— have a combined 44 years working with Cisco, focusing on the crossroads of technology and security. As you listen, you’ll get the facts about how any company can move to the cloud securely, in part or whole, and how systems like Cisco’s Webex technology can make it happen in a user-friendly way. Join us for this helpful and insightful conversation!  

You will want to hear this episode if you are interested in...

• What the digital workplace is going to look like moving forward
• The collaboration tools available in the new digital workforce environment [2:42]
• How security and privacy are possible with remote meetings and communication [8:10]
• Use cases that prove that the technology is reliable and effective [12:53]
• Powerful innovations being spawned by the COVID crisis [17:01]
• How privacy and security are made priorities for digital tools [20:56]
• How Cisco uses encryption to enhance and assure security [26:16]
• Third-party integrations as they relate to secure and effective workflows [29:48]
• The business value and ROI of finding effective digital collaboration tools [32:20]
• Why security and privacy are “table stakes” for working with large companies [41:31]

Resources & People Mentioned

• Cisco
• Webex Platform
• Paris Healthcare (Houston, TX)
• Cisco Threat Response

Connect with Paul Oliver and Matt O’Brien

• Paul Oliver on LinkedIn
• Matt O’Brien on LinkedIn

Connect With Carousel Industries

• https://www.carouselindustries.com/
• On LinkedIn
• On Facebook
• On Twitter: @Carousel_Ind
• On YouTube
• On Instagram

Provoking, thoughtful, and knowledgeable. Hear forward-looking perspectives from some of the most respected technologists in the industry - from www.CarouselIndustries.com 

Join host Jason Albuquerque, CIO of Carousel for these engaging conversations.