In this episode of eCW podcast Dr. Seth Eaton from MedPeds in Laurel, Maryland, discusses the adoption of version 12 of eClinicalWorks Electronic Medical Records. The upgrade to version 12 was browser-based and a major cultural shift from the desktop version earlier. Some of the new features that have had the biggest impact on productivity are better-managed order sets and macros, and easier ways of communicating with patients through messenger, web, and text. The transition to version 12 not only brought about positive changes in billing but also took advantage of the educational components of the National Conference.