By Marc Haine
5
11 ratings
The podcast currently has 193 episodes available.
Leadership is hard. Many leaders feel that in order to be a "good leader," we must shoulder the burden alone.
🛎 In this episode, your host, customer and employee experience strategist Marc Haine is joined by the Father of Co-Creative Leadership, Steffan Surdek,
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Steffan believes in contributing to a greater cause and making a difference in organizations by helping leaders develop their co-creative leadership skills.
He helps leaders transform their mindset and leadership style to increase trust, commitment, and engagement from the people around them. He enables the missing conversations that provoke new possibilities and inspire teams to work and communicate more effectively together.
Steffan is the author of the book: "The Way of the Co-Creative Leader" and is the founder of Surdek Solutions, a company specializing in leadership development based in Montreal, Canada.
https://www.surdek.com
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Are you a business operator or front-line manager struggling to unlock your leadership potential and achieve greater personal and professional success?
🛎 In this episode, Customer and Employee Experience Strategist (and your Host), Marc Haine, sits down with three-time bestselling author and seasoned expert in psychology and chiropractic care, Ron Stotts. We put a spotlight on how to become more self-aware, the mindset shifts required to succeed and how to tap into your Big Mind, where you think like Einstien and create like Michelangelo.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
Ron is a three-time bestselling author with a PhD in psychology, a Dr. of Chiropractic, and has been teaching mediation for over forty -five years.. He's explored the depths of ancient wisdom and the latest in psychological, neurological studies, and leadership as he guides entrepreneurs and executives into the highest levels of conscious leadership.
https://RonStotts.com
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Leaders are often caught in the numbers game—revenue, costs, and KPIs dominate discussions. But what if the real key to optimizing employee engagement and finding fulfillment at work lies beyond these numbers?
🛎 In this episode, Customer and Employee Experience Strategist (and your Host), Marc Haine, sits down with leadership coach Susan Ní Chríodáin, sheds light on how emotions, often invisible and intangible, are crucial drivers of people, performance, and profit.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
Leadership coach and facilitator Susan Ní Chríodáin sits at the nexus of business and emotion. Susan founded her consultancy, Beyond the Numbers, to revolutionize workplaces. An award-winning chartered accountant hailing from the Big 4, her career spans three continents and a range of diverse leadership positions.
She is the author of the recently published bestselling Leading Beyond the Numbers: How Accounting for Emotions Tips the Balance at Work, where she reveals how to reintroduce humanity into the workplace for improved engagement and fulfilment, benefiting both individuals and organizations. And she hosts the popular podcast, Life Beyond the Numbers that invites listeners to discover insights on how to have a more fulfilling work-life.
https://www.beyond-thenumbers.com
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
An alarming trend is surfacing across industries, hitting all facets of leadership hard. Leaders and teams are facing unprecedented levels of burnout, with dire consequences for productivity, employee turnover, and the quality of service to our customers, clients, patients, and members.
This widespread issue not only threatens individual well-being but also jeopardizes the overall success and sustainability of organizations. How can businesses confront this growing challenge?
🛎 In this episode, Customer and Employee Experience Strategist (and your host), Marc Haine, sits down with Jay Lambert, The Adversity Transformation Coach, to explore the critical importance of integrating personal and team wellness into the fabric of our leadership strategies.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
Jay Lambert, known as "The Adversity Transformation Coach," is Métis/Cree and French Canadian, married, and a father of three teenagers. With over 20 years of experience predominantly in healthcare and working with First Nations communities, Jay has focused on transformation projects and change management.
His coaching journey, inspired by a deep-rooted desire to empower others, aims to exponentially increase positive impacts while navigating life’s adversities. Jay’s holistic and integrated approach is informed by his cultural heritage and commitment to "two-eyed seeing," integrating the best of Indigenous and Western perspectives.
He holds an MSc in Health Information Science, is a Prosci certified change manager, and an ICF ACC credentialed coach, currently pursuing an advanced team coaching credential. Known for his compassionate leadership and trauma-informed lens, Jay helps individuals and teams turn their most challenging experiences into their greatest strengths.
https://jaylambert.ca/
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Many businesses, and teams within businesses have problems. A lot of people are quitting, workers are not happy, it's hard to find "good people", and nobody seems to have any new ideas.
As frustrating as all those are, though, they are nearly symptoms of a greater problem. We are not paying enough attention to our workplace culture. This is causing a lot of problems in how the business runs and how much money it makes.
🛎 In this episode, we are tapping into the genius of Workplace Culture Expert, Michael Kerr. We will put a spotlight into the hidden yet costly problem that could be holding your business back from reaching its true potential: a disengaged culture.
Michael Kerr is a Canadian Hall of Fame speaker who speaks and writes about inspiring workplace cultures and businesses that leverage their resources to drive outrageous results.
He is the author of nine books including, “The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank,” “Hire, Inspire, and Fuel Their Fire,” “The Jerk-Free Workplace” and “Small Moments, Big Outcomes: How Leaders Create Cultures That Fuel Extraordinary Results.”
www.Mikekerr.com
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Are your best employees walking out the door? High turnover is costing your business more than just money – it’s draining morale, productivity, and your company’s future.
🛎In this episode of Marc Haine Live, we dive into the real reasons behind poor employee retention and how you can transform your leadership to build a thriving, engaged, and loyal team.
Join me and international speaker Russel Lolacher, host of the Relationships at Work podcast, as we uncover the deadly sins of leadership, discuss how to build better workplace connections, and reveal the impact of leadership on employee experience.
Russel Lolacher is an international speaker and the host/producer of the Relationships at Work podcast, which focuses on leadership’s impact on employee experience and workplace culture. With nearly 25 years of successful leadership and communication roles, Russel retained his team for almost 12 years. His expertise in building employee and customer trust has been recognized on international stages, in multiple publications, and he has been named a Top Thought Leader by the International Customer Management Institute (ICMI) four times.
Website: https://www.russellolacher.com/
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
A significant misconception about cashflow is that it's synonymous with profit. Many people believe that if their business is profitable, cashflow issues won't affect them. However, it's entirely possible—and quite common—for a business to show a profit on the books while facing cashflow problems/
🛎 In this episode, Kirsha Campbell, CPA, CMA and a renowned cashflow strategist, dives into the core of one of the most pressing challenges businesses face today: lack of sustainable cashflow.
Kirsha Campbell CPA,CMA is a trailblazer and business leader, focusing on sustainable cashflow for organisations/businesses in various industries and business models. She hones her corporate experience and skills to deliver customized solutions and creative changes.
Kirsha has collaborated with prominent brands which include her contribution to Entrepreneur Magazine, QuickBooks Connect Speaker 2022 ,Thrive Global, Authority Magazine and American Express for her insights and experiences.
CV Chamber of Commerce, New Comers Centre , Hospital Foundation and other non profit organisations have benefited from her pro bono services. She is also a business mentor for Futurepreneur.
She is also an immigrant, born in Jamaica and now relocated to Canada, who has experienced issues related to diversity, culture shock in addition to mastering adverse situations.
She enjoys outdoor living and learning from each adventure and experience with her family. She is an author of several best sellers and also enjoys reading.
www.thecashlab.ca
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Across industries, a pervasive issue lurks behind the hustle of daily operations — the growing disconnect between employee well-being and organizational success.
As businesses strive for innovation and efficiency, the mental health and authentic connection of employees often take a back seat, leading to burnout, turnover, and a plummeting workplace culture.
🛎 In this episode, Mental Health and Wellness Specialist, Roxanne Derhodge, will explore how revitalizing our approach to mental health and authenticity could be the game-changer your organization needs.
Roxanne is a psychotherapist specializing in individual, couples and family therapy. With over 20 years of experience as a marriage and family therapist and as a graduate of the University of Toronto and the University of Guelph, specialising in cognitive behavioural and family systems therapy. She was an executive with one of the largest health and wellness firms in North America for 15 years. She was able to utilize her expertise as a psychotherapist to assist companies with their corporate strategies in health and wellness.. In addition to being a prominent psychotherapist and corporate health and wellness Executive , Roxanne has written an Amazon Best Selling Book “A Therapist Insider’s Guide on Relationships." She is a professional member of the Canadian Association of Professional speakers (CAPS). She speaks Internationally to Companies on Mental health and wellness and what it takes to Create the Space for Positive Health Changes in their Organization.
She is currently serving as a private practitioner working with a broad spectrum of clients. Among her expertise are couples/family, depression/anxiety, trauma, addictions, EMDR and corporate restructuring.
Roxanne is an interactive, solution focused therapist. Her therapeutic approach is to provide support and practical feedback to help her clients effectively address personal challenges. She integrates her complementary methodologies and techniques to offer a highly specialized approach to each client. With compassion and understanding, she works with each individual to help the, build on their strengths and attain the personal growth they are committed to accomplishing.
https://roxannederhodge.com/
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Do you know that you may be jeopardizing your company's future by not having a succession plan? It can be a hard, emotional process, but your business's valuation depends on it.
🛎 In this episode, Jonathan Bennett focuses on the lack of preparedness and understanding among business owners regarding the multifaceted nature of mergers and acquisitions (M&A), which can lead to suboptimal outcomes both financially and emotionally. He shares his expertise on the emotional and practical complexities of M&A for small and midsize businesses.
Jonathan has been where his clients are now. He left an executive role at a large hospital to strike out on his own, founding a management consulting firm. And, for 10 years, things were great. The company grew–became a B Corp and served hundreds of organizations. The problem was, he was unfulfilled.
After a successful exit in which he went through a management buyout of his company, Jonathan founded his coaching practice so that he could fulfill his purpose to create an intimate space for leaders who need to be listened to deeply. Jonathan Bennett is an advisor and executive coach for founders, CEOs and C Suite leaders who have a purpose in the world but need help solving their organization’s toughest obstacles.
Jonathan takes his experience as a CEO, board member, and founder to his coaching. As a feminist and social justice advocate, Jonathan brings a progressive approach to his work so that clients always find a way out of even the most complex challenges. He resides in Ontario, Canada with his family and two dogs. A published author, he’s written seven literary books.
https://clearlythen.com/
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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
We always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you.
🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During tis live session, questions can span from evolving customer experiences and fostering brand loyalty to innovative employee engagement tactics and the future of work. Regardless of the questions, this episode will be packed with actionable insights and real-life anecdotes that will empower you to transform your business.
The discussion centers around several key themes that are essential for success in today’s dynamic environment.
👉🏼 Prioritizing Safety and Crisis Management: Through a hotel crisis scenario, the speaker highlights the significance of prioritizing safety measures and effective crisis management protocols in ensuring business resilience.
👉🏼 Supportive Leadership Style and Embracing Failure: Drawing from theater experiences, the narrative advocates for a supportive leadership style that embraces failure as a stepping stone towards growth and improvement.
👉🏼 Technology for Personalized Customer Interactions: The discussion showcases the significance of leveraging technology, like Target’s data mining strategy, to enhance personalized customer interactions and improve overall customer experience.
👉🏼 Importance of Innovation, Employee Involvement, and Mentorship: Marc underscores the critical role of innovation, employee involvement, and mentorship in driving organizational success and fostering a culture of continuous improvement.
Staying Abreast of Industry Trends and Leadership Training: Marc Haine stresses the importance of staying informed about industry trends, investing in leadership training, and providing coaching during crisis situations as essential components for effective leadership in businesses.
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
The podcast currently has 193 episodes available.