<p>Who are the leaders in large organisations? Where does the drive for change come from? And who actually leads that change? In this episode, Tony Reeves and Tim Kitchener introduce the QoE's group discussion topic of Leading From The Middle.</p>

Who are the leaders in large organisations? Where does the drive for change come from? And who actually leads that change? In this episode, Tony Reeves and Tim Kitchener introduce the QoE's group discussion topic of Leading From The Middle.

Leading From The Middle Part 1

A weekly debate about all things to do with customer and employee experience, hosted by The QoE.

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