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Discover the inspiring journey of Ted Fox, the dynamic force behind EL Fox Sons Plumbing Heating Limited, as he shares his story of transformation from a humble plumbing apprentice to the leader of a thriving home services enterprise. In this episode, Ted opens up about the unique challenges of expanding a business in a small market and the delicate balance of setting fair prices that support both his employees and customers. Listeners will gain insights into Ted’s commitment to providing tradespeople with the opportunity to achieve financial stability and the truth behind the misconception that business owners simply accumulate wealth.

We explore the intricate dance of managing family dynamics within a business environment and the pivotal role of core values in maintaining a positive company culture. Ted candidly reflects on the trials and triumphs of working alongside family members, sharing practical advice on separating personal issues from professional responsibilities. Delve into the strategies for scaling a business smoothly, from navigating financial hurdles to embracing innovative growth methods that emphasize sustainable success without relying on external funding.

Uncover the art of leveraging data-driven tools for effective employee management and retention, as Ted introduces us to WhoHire, a key asset in his hiring strategy. Emphasizing the importance of accountability, Ted discusses the concept of time theft and how clear communication and set boundaries can align team efforts. From training initiatives in the plumbing and HVAC industry to addressing imposter syndrome among younger technicians, Ted offers a wealth of knowledge and inspiration for those looking to grow in the trades industry. Join us in this engaging conversation that promises to spark new ideas and insights into the future of home services.


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