Scott discusses the role of Chief Architect Officer, and the emergence of the technical role at the executive level. 

Tony discusses why CEOs need to have a strong sales background and how the acceptance of the cannabis industry is changing business perceptions.

Anna talks about the emergence of the CISO role within the executive leadership and responsibility to the Board

In this holiday encore podcast Todd Siegler joins the show today to shed some light on the differences in C-suite roles depending on the organization, C-suite interactions, management of direct reports and aiming at having an impact, above all else. Happy Holidays!

Carlos discusses the role of CRO and the changing nature of sales/revenue leadership, how sales may change post COVID  and building a sales org from scratch.

Kyle Schultz served as a CEO that wound down a company after a sale and he discusses aspects of that few may have considered. He also speaks about turning down a promotion, why and the positive impact on his career.

Shannon Carter serves as the Chief Strategy Officer for American College of Veterinary Internal Medicine. Michael and Shannon discuss the role of Associations, transitioning among Associations industries such as Nursing, Tech and Veterinary.  She joins us to discuss becoming a CEO of an Association at age 31, and how she was chosen for her current CSO role and the testament of true CEO leadership in hiring her.

Patricia Elias has a unique title at ServiceSource: Chief Legal and People Officer. She joins the show today to talk about how she came to take on the HR role, the unique event that brought her to ServiceSource and a key realization about this very moment in her career.

ABOUT OUR GUEST

Patricia Elias started as an SVP, General Counsel and Corporate Secretary for ServiceSource in 2016. Within 2 years, she was asked to assume the global HR role and title of Chief Legal and People Officer for a global company of over 3 000 employees.

Her prior roles include serving as Vice President, Deputy General Counsel at ViaWest, Senior Corporate Counsel at Flextronics and Lecturer for the University of Denver's Daniels College of Business.

GET IN TOUCH WITH PATRICIA ELIAS ON LINKEDIN

THANKS TO OUR SPONSORS

Podfly Productions: Podfly.net

Veterans of Foreign Wars: VFWpost1.org

OC Executive Search: OCExecutiveSearch.com

KEY TAKEAWAYS

[2:02] Michael introduces Patricia and asks her to share an interesting fact about herself as well as a little bit on what ServiceSource is, and does — Patricia is an inline skating evangelist!

SHOOTING SPORTING CLAYS [4:49] Patricia talks about what brought her to ServiceSource and it all began with shooting sporting clays!

CORPORATE SECRETARY [6:38] What does a corporate secretary do? Patricia shares what her first few years were like. She shares the story of how she was approached to take on the role of head of HR.

PREPARATION? HARDLY [11:06] Patricia touches on how little preparation she got before taking on the role. It was on the job training, she shares the 2 things that helped her most at the time. Patricia shares why she chose the CPO title instead of CHRO.

WHY LAW? WHY IT? [14:33] Patricia shares how she made her way to law, and eventually Counsel, the choice of working in tech and IT probably reflects her strong interest in science.

HR/LEGAL [16:53] 80% of her time is spent on HR matters, 10% on legal and the remaining would be a space where she needs to wear both hats. Because of this experience, as well as some personal choices, Patricia will probably never go for a General Counsel role that has no extended responsibilities again.

PIVOT [20:05] Patricia and Michael agree that she is currently in the middle of a pivot! Patricia explains that the breadth of the impact she has on the organization could never be equalled by a legal only position.

PRIDE AND LEGACY [21:51] Patricia shares how proud she is about having instituted parental leave at ServiceSource as well as the broader diversity impact this measure has had on the business. She shares another pride point.

EXPECTATIONS [24:35] Patricia talks about the things she has found to be interesting discoveries about her new role, but she didn't have expectations per se. She touches on how to handle working in multiple time zones and shares some personal tips on how to manage a team with empathy while working crazy hours.

HUMANS VS TECHNOLOGY [26:52] The modern technological paradigm has built a world where work hours have grown to the point of encroaching on personal life, Patricia shares her take on how to maintain healthy work habits. She also touches on the effects of COVID on work environments and her predictions for the future of work.

ADVICE [29:32] Patricia offers advice to future CXOs and prepares for C-suite interviews. Know your business, and just don't be a jerk. She also shares her insight for people who hold dual roles as she does — especially when one of those roles involves legal.

BEST WORST JOB PATRICIA EVER HAD [34:14] A temp job answering the constantly ringing corded phone while welcoming and being polite to customers who appeared at the window. It was so stressful it led her to realize she needed a college degree.

FINAL THOUGHTS [36:45] An attitude of gratitude, empathy and outward mindset are key to success, and happiness.

[37:17] Michael thanks Patricia for coming on the podcast to share her insight and closes out the podcast with his favorite takeaways.

We hope you learned something today and enjoyed the conversation. Please give us 5 stars on iTunes and share your comments so we can improve and ask the questions you want to hear.

MENTIONED IN THIS EPISODE

Society for Human Resources Management (SHRM)

SPECIAL THANKS TO

Jalan Crossland for the music

Angela Johnson at OC Executive Search

Joseph Batty at Podfly

Corey Coates at Podfly

ABOUT YOUR HOST

For the past 20 years, Michael Mitchel, B.A., has been interviewing leaders in their fields. He started his career recruiting for United Parcel Service in Seattle, where he implemented the company's Welfare to Work program for the Washington State District. He has recruited for Federal agencies and U.S. Department of Defense contractors for classified programs internationally. He Founded OC Executive Search in 2001 to serve companies ranging from startups to Global F10.

Michael is an honorably discharged veteran of the U.S. Navy and enjoys skiing, cycling, traveling, photography as well as hiking in the Colorado Rockies with his cattle dog, Kala the Wunderdawg.

FIND MICHAEL MITCHEL ON LINKEDIN AND ON TWITTER

Leslie has worked in financial services, engineering, Energy, ski industry, health care, and technology and today she joins the show to talk about starting a new role on the eve of a national lockdown and crisis, how she leverages her experience in different sectors and the impact of authenticity on executive culture.

ABOUT OUR GUEST

Leslie McIntosh is the Vice-President Head of Human Resources. Previously she held the role of Senior Vice President, Chief Human Resources Officer of BioScrip. She was also Vice President, Human Resources at DigitalGlobe, a business unit of Maxar Technologies. Prior to that, she was HR Director at Vail Resorts and held senior HR roles at MWH (now part of Stantec), Janus Henderson Investors, and American Century Investments, with ten years at public companies.

GET IN TOUCH WITH LESLIE ON LINKEDIN

THANKS TO OUR SPONSORS

Podfly Productions: Podfly.net

Veterans of Foreign Wars: VFWpost1.org

OC Executive Search: OCExecutiveSearch.com

KEY TAKEAWAYS

[1:52] Michael introduces Leslie and asks her to share an interesting tidbit about herself as well as what CoreSite is and what they do.

NATIONAL LOCKDOWN [3:52] Leslie talks about getting on a plane to her new job at CoreSite on the eve of the National lockdown at the beginning of the COVID-19 pandemic as well as the experiences she drew from to manage that rocky transition.

CRITICAL MOMENTS [8:00] In her very first professional-level role, Leslie learned important lessons about how to take feedback and how to become more aware of the impact of her action on others. She shares a second pivotal career moment.

CANDIDATE SELECTION [9:27] Passionate, smart, talented, and humble are just some of the key characteristics Leslie looks for in her candidates.

ACROSS SECTORS [10:20] Leslie touches on what the advantages are of having touched and worked in so many different sectors. She also touches on the surprises she had at her different roles.

WHY THE C? [12:53] Leslie shares what personal discoveries she made on her way to figuring out if the C-suite was for her. She also talks about the rewards and challenges of roles at that level as well as some of the overlooked aspects.

PREPARING [16:40] Preparing for a board interview for Leslie is an organized process, she walks us through it and shares her tips for being prepared.

INTERVIEW ADVICE [19:27] Leslie shares her advice for people who may be looking at high-rank interviews in the future.

CULTURE [20:50] Culture is super important; Leslie shares her own experiences with various places she's worked in; she also touches on how she identifies good cultures. She also talks about how to change or manage culture.

MENTORSHIP [24:15] Leslie speaks to her own experiences as a mentor and a mentee.

PASSING YOUR TURN [27:57] Leslie was always very certain that she wanted a company that was the right fit for her and she has passed up opportunities that would have been great for her career, but not such a great fit.

EMERGING LEADER ADVICE [29:00] Why do you want the role, and what important thing do you have to give are two things Leslie advises you should think on. She also expands on servant leadership. 

BEST WORST JOB LESLIE EVER HAD [31:08] Working for a family catering company, Leslie shares what she learned from that experience.

[34:44] Michael thanks Leslie for coming on the podcast to share his insight and closes out the podcast with his favorite takeaways.

We hope you learned something today and enjoyed the conversation. Please give us 5 stars on iTunes and share your comments so we can improve and ask the questions you want to hear.

MENTIONED IN THIS EPISODE

CoreSite

SPECIAL THANKS TO

Jalan Crossland for the music

Angela Johnson at OC Executive Search

Joseph Batty at Podfly

Corey Coates at Podfly

ABOUT YOUR HOST

For the past 20 years, Michael Mitchel, B.A., has been interviewing leaders in their fields. He started his career recruiting for United Parcel Service in Seattle, where he implemented the company's Welfare to Work program for the Washington State District. He has recruited for Federal agencies and U.S. Department of Defense contractors for classified programs internationally. He Founded OC Executive Search in 2001 to serve companies ranging from startups to Global F10.

Michael is an honorably discharged veteran of the U.S. Navy and enjoys skiing, cycling, traveling, photography as well as hiking in the Colorado Rockies with his cattle dog, Kala the Wunderdawg.

FIND MICHAEL MITCHEL ON LINKEDIN AND ON TWITTER