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Exploring Trends in Payments: Jenna Wyer (ex-Venmo, ex-Braintree)
In this episode, Jenna Wire, a seasoned expert in the FinTech industry and a founding member of Venmo and Braintree, discusses the latest global trends in payments, challenges facing subscription businesses, and the new era of cross-border payments.
Jenna shares her insights on the high costs of credit card processing for merchants, the importance of payment orchestration, and the strategies for reducing payment processing costs.
She also explores the potential of generative AI in the payment sector, the rising role of payment consultants, and practical advice for subscription merchants looking to retain and grow their customer base.
The conversation touches on various aspects of the industry, including the adoption of alternative payment methods and the future of payment optimization.
Contacts:
LinkedIn:
Timestamps:
00:38 Meet Jenna Wire: FinTech Veteran and Innovator
01:56 Trends and Observations from Money 2020
03:01 The Challenge of Credit Card Fees
03:39 Account-to-Account Payments: The Future?
06:46 The State of Subscription Businesses
08:33 The Impact of COVID on Subscriptions
12:50 Usage-Based Billing: Pros and Cons
14:15 Cross-Border Payments: Challenges and Strategies
20:43 The Importance of Payment Orchestration
25:59 Stripe's Forward API and Enterprise Focus
28:15 Generative AI in Payments
32:55 Strategies to Reduce Payment Processing Costs
36:11 The Rise of Payment Consultants
43:10 Challenges in the Payments Industry
46:13 How to contact Jenna Wyer
View all episodes
In this episode, Jenna Wire, a seasoned expert in the FinTech industry and a founding member of Venmo and Braintree, discusses the latest global trends in payments, challenges facing subscription businesses, and the new era of cross-border payments.
Jenna shares her insights on the high costs of credit card processing for merchants, the importance of payment orchestration, and the strategies for reducing payment processing costs.
She also explores the potential of generative AI in the payment sector, the rising role of payment consultants, and practical advice for subscription merchants looking to retain and grow their customer base.
The conversation touches on various aspects of the industry, including the adoption of alternative payment methods and the future of payment optimization.
Contacts:
LinkedIn:
Timestamps:
00:38 Meet Jenna Wire: FinTech Veteran and Innovator
01:56 Trends and Observations from Money 2020
03:01 The Challenge of Credit Card Fees
03:39 Account-to-Account Payments: The Future?
06:46 The State of Subscription Businesses
08:33 The Impact of COVID on Subscriptions
12:50 Usage-Based Billing: Pros and Cons
14:15 Cross-Border Payments: Challenges and Strategies
20:43 The Importance of Payment Orchestration
25:59 Stripe's Forward API and Enterprise Focus
28:15 Generative AI in Payments
32:55 Strategies to Reduce Payment Processing Costs
36:11 The Rise of Payment Consultants
43:10 Challenges in the Payments Industry
46:13 How to contact Jenna Wyer