If you’re interested in this episode, you may also like ‘Uncovering a scandal’ https://www.bbc.co.uk/sounds/play/m0027t8h

Families of elderly residents at one of Scotland's largest care homes have accused its owners of 'cruelty' and 'neglect' after a BBC investigation revealed a series of care failures.

BBC Disclosure reporter Catriona MacPhee (pictured), who worked undercover as a cleaner in Castlehill Care Home in Inverness for seven weeks, tells us what she discovered and how she felt.

Watch Disclosure: Care Home Undercover on BBC iPlayer https://www.bbc.co.uk/iplayer/episode/m002k175/disclosure-care-home-undercover

Scotcast is the BBC’s Scottish news podcast, with Martin Geissler, Laura Miller and Natalie Higgins.