Extra Credit

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At the start of 2022, economic activity was bursting at the seams as businesses recovered from the depths of the pandemic. But roughly one year later, NACM's Credit Managers' Index is painting a very different picture of the U.S. economy … and credit professionals sense trouble ahead. Hear from NACM Economist Amy Crews Cutts.

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Subchapter V is a newer modification of Chapter 11 for small businesses, but it places a larger burden on creditors to collect debt. Learn about retrains of Subchapter V before one of your customers files. 

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We have a mashup of three important topics for this week's episode. Learn how to effectively communicate with customers, tips to ease the pain of customer payment portals and why knowledge of the supply chain is critical.  

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"The credit department often goes unnoticed until things go wrong." How can you get recognized from the C-Suite for all you do right? Become a strategic leader. 

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The November NACM Credit Managers’ Index fell once again, this time by 1.2 points to a reading of 52.0, its lowest since May 2020 and the lowest non-recession, non-pandemic value recorded. Overlooking the slight rise of 0.6 in September, the CMI has trended downward for the last eight months. Hear from NACM Economist Amy Crews Cutts, Ph.D., CBE.

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On this week's episode, hear what qualities different credit professionals look for in new hires ... and how what they look for has changed over the years. 

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On this week's episode: Some customers will intentionally make late payments so they can report a stronger cash position at the end of each quarter or year, and credit departments are typically paid last during tight economic conditions.

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On this week's episode we take a closer look at labor trends. Hear from staffing experts about whether or not they think the Great Resignation is ending amid economic turmoil ... and how a lack of skilled labor in the construction industry creates challenges for material suppliers. 

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Tell us what you love about Extra Credit and what topics you want covered!

October's Credit Managers' Index dropped to its lowest reading since June 2020. Learn what steps credit professionals can take to prepare for a potential economic downturn. 

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Writing off bad debt is typically a last resort if a customer files for bankruptcy or just does not pay. But you don’t want to be too quick to write something off that might be collectable in the future. Hear how some creditors decide when it is time to throw in the towel. Also, a tip about staff retention! 

Connect with us on LinkedIn: @Nacm-National @FCIB