Extra Credit
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Extra Credit episodes

  • Stuck in a rut? Here’s how credit professionals are staying motivated and engaged at work

    Tell us what you love about Extra Credit and what topics you want covered!

    No matter what you do for a living, nothing compares to your first day on the job. For the first week or two, your enthusiasm and curiosity are at an all-time high. 

    Over time, however, that feeling can subside, and if not maintained, can leave professionals disengaged and unmotivated to work. 

    Employee engagement and motivation are critical for talent retention, professional development and company success. Credit professionals who uncover what motivates them and their team are that much closer to creating a high-performing department by fostering a fulfilling work environment.

    Connect with us on LinkedIn: @Nacm-National @FCIB

    5 min
  • Partnering with general contractors to resolve payment delays

    Tell us what you love about Extra Credit and what topics you want covered!

    Timing of payments during construction projects can be complicated as money flows through all the different parties involved. At times, slow payment can lead to customers paying late as they await their own payment from the general contractor. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    3 min
  • Live from the Credit Congress Expo Hall: AI & AR coming together!

    Tell us what you love about Extra Credit and what topics you want covered!

    AI companies are paying up for new AR hires—what are they looking for?

    AI is rapidly changing the future of credit, collections and accounts receivable. A recent $250K+ AR job posting from a leading AI company specifically sought experience using AI and large language models (LLMs) within finance operations.

    What does that mean for today’s credit professionals? Join us as we take on the topic with Jared Shulman, Co-founder and CEO of Daylit.

    Connect with us on LinkedIn: @Nacm-National @FCIB

    6 min
  • Protecting against check fraud

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    As new technologies give way to more advanced forms of check fraud, it is important that credit managers reevaluate fraud prevention measures. From learning the red flags to establishing a procedure to follow when a customer exhibits suspicious behavior, the strongest defense against fraud is a multifaceted one. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    5 min
  • Managing retainage on construction projects

    Tell us what you love about Extra Credit and what topics you want covered!

    When it comes to construction credit, there is nothing more critical, or complex, than contracts. With so many unique terms and contract language shaping each project, it is important that credit professionals know what’s headed their way at the onset. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    4 min
  • Getting job information from resistant customers

    Tell us what you love about Extra Credit and what topics you want covered!

    Construction credit managers know the importance of a completed job information sheet and the added protection the sheet offers by making the preliminary notice process easier. While the benefits are clear to those in credit, customers may not understand why they need to complete them. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    6 min
  • The credit leader's role in challenging times

    Tell us what you love about Extra Credit and what topics you want covered!

    Though immensely rewarding, business credit is fraught with hardship, from economic uncertainty to unforeseen crises. Without a clear path forward, people can feel disorganized to the point that they not only feel lost but adrift in their work. Like an anchor stabilizing a ship, credit leaders offer support and guidance to keep their teams steady in rough waters. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    3 min
  • Farmers burdened by global tensions and rising costs

    Tell us what you love about Extra Credit and what topics you want covered!

    Rising global tensions are adding to existing challenges, including higher input costs and thinning profit margins. A surge in crop production in 2025 driving prices down combined with ongoing tariff pressure, has left the agricultural economy in a difficult position. 

    Connect with us on LinkedIn: @Nacm-National @FCIB

    7 min
  • Understanding full price vs unpaid balance mechanic’s liens

    Tell us what you love about Extra Credit and what topics you want covered!

    Mechanic’s lien laws are the bedrock of the construction credit field, offering credit managers protection as they await payment during long projects. As credit managers work in multiple states, they will encounter two distinct types of liens: full price liens and unpaid balance liens. While both offer protection, it is critical that credit managers understand what type of lien they are filing.

    Connect with us on LinkedIn: @Nacm-National @FCIB

    3 min
  • Preparing the Next Generation of Credit Leaders Through Succession Planning

    Tell us what you love about Extra Credit and what topics you want covered!

    When a credit professional retires or leaves a company, the organization is not just losing a valuable team member—it is often losing unparalleled knowledge and expertise. Transferring what took years to learn requires time, patience and a willingness to share and receive. 

    Without a proper succession plan, credit departments risk losing the ability to transfer valuable expertise. Having a continuity plan can ease the transition, allowing the next generation of credit leaders to step into their new roles with confidence and the knowledge they need to succeed. 


    #credit #successsionplanning #leadership

    Connect with us on LinkedIn: @Nacm-National @FCIB

    7 min

About Extra Credit

From the publisher's feed

Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about…