Hyatt Alum, Sarah Thompson takes time to talk with us in this episode about what guests should expect upon check-in, new positions evolving within the Hotel industry, creative new approaches to filling venues, the value CMP designation, and how working at Hyatt is a lot like having an extended family.

Sarah Thompson, CMP

Email: [email protected]

LinkedIn: @SarahThompsonCMP - https://www.linkedin.com/in/sarahthompsoncmp/

Terri Walters

Twitter: @TerriLWalters - https://twitter.com/TerriLWalters

LinkedIn: @TerriLWalters - https://www.linkedin.com/in/terrilwalters/

Email: [email protected]

Event Yak

Website: https://www.eventyak.com/podcast

Facebook: @TheEventYak - https://www.facebook.com/TheEventYak/

Email: [email protected]

Moonfish Production, Ltd.

Website: http://www.moonfishproduction.com/

LinkedIn: https://www.linkedin.com/company/moonfish-production-ltd-/

Facebook: @MoonfishCreative - https://www.facebook.com/MoonfishCreative/

Email: [email protected]

Episode 21 By the Numbers:

00:00 | Terri Walters

Meet Sarah Thompson, Certified Meeting Professional (CMP): An Alum of Hyatt.

03:29 | Sarah Thompson

Hooked on Hyatt – starting from the ground up!

05:45 | Terri Walters / Sarah Thompson

Internships – the power of learning the nuts & bolts of an company and industry.

09:24| Sarah Thompson

The challenging road to obtaining a CMP designation.

13:22 | Sarah Thompson

Why I built my career at Hyatt.

15:40 | Terri Walters / Sarah Thompson

Hyatt in the time of COVID … how will they survive? What can guests expect today?

20:25 | Terri Walters

How can we do events again? Or will we?

22:35 | Terri Walters / Sarah Thompson

COVID-Secure-Weddings? Vertical Concerts? Outside Comedy Shows? Creating new ways to gather in hotels.

32:00 | Terri Walters / Sarah Thompson

Big city unrest around Hyatt city properties: Challenges and opportunities for hoteliers.

34:13 | Terri Walters / Sarah Thompson

On the future of hospitality.