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Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on
- The real first question to ask when considering AI
- The importance of trust
- The rate of implementation
- How administrators in healthcare may not have perspective
- And more!

Eva is the Chief Transformation Officer at Transformental. She can be found here on LinkedIn: https://www.linkedin.com/in/evalana/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on:

• Looking forward vs into the past
• Building dashboards
• The role of people in financial outcomes 
• Culture and the impact on profits
• Creating sanity in your business, and knowing what is merely "vanity" 

Rush can be found at [email protected] and https://www.moderncfoservices.com/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction. 

Listen in for my tips to successfully get pay benchmarking right! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice. 

Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (like, duh!) then you'll want to give this one a listen! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Ryan and I chatted about
- Optimizing your patient feedback
- The ONE simple thing that can improve patient experience
- How to change a bad patient review
- And more! 

Contact Ryan at [email protected]. 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussed

• The cost benefits of direct care 
• The satisfaction of consumers and providers 
• Offering the direct care model as a benefit to your employees 
• How direct care works 
• Starting and running a direct primary care business 

Get in touch with Neer at https://virtuousbenefits.care/ or https://directmed.care/ 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Erich Mattei and I spoke extensively about two distinct, but similar, paths to practice ownership in eye care: the cold-start model and the buy/acquire model. Erich's knowledge in helping clinicians to build businesses really shined through. We spoke about

• Growth techniques 
• Knowing your values - are you ready for ownership?
• The considerations in either scenario 
• The risks within ownership
• The ROI differences between cold starts and acquisitions
• How to secure funding
• and more! 

To learn more about Erich's work, find him at akrinos.com or on LinkedIn here - https://www.linkedin.com/in/erich-mattei-0b99549/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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Had an incredibly stimulating conversation with Philip Isham. Philip is a consultant to ophthalmology practices and he has an immense background of experience in healthcare leadership. We touched on:

•  Living your values.
•  The importance of physicians as leaders.
•  Positions positions can be more effective as leaders.
•  How clinical businesses can get leaders on the same page.
•  Mentoring physicians.
•  Much more...

You can get in touch with Philip through LinkedIn here - https://www.linkedin.com/in/philipisham/ 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Patrick and I covered the topic of burnout and stress at work in healthcare. He provided actionable tips to help you manage your own stress and the stress of your team:

- How to reclaim yourself during stress
- How to create psychological safety on your team 
- The shocking connection between mind and body 
- And more! 

Learn more about Patrick and take his burnout quiz at myburnouttest.com 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Hayley and I discussed how she has created a world class culture at Boling Vision in Northern Indiana. We discussed:

• Hiring
• Core Values 
• The Denison culture framework 
• And much more! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads