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Barbra Dey shared her knowledge to help optometrists and ophthalmologists to optimize the profits and patient experience in their optical department. We talked about
- Leadership
- The value of optical
- How you view optical helps create your results (or lack thereof)
- And more!

Find Barbra at https://www.linkedin.com/in/barbra-dey/ and at https://deyophthalmicconsulting.com/ 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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In this episode of Eye Care Leadership Live, I answer the question "What is HR?" 

So many people get a scrunched-up look on their face when I talk about HR. Or, they have a conception about HR that's been informed by really bad experiences dealing with Human Resources leaders or specialists. 

In this episode, I talk about what HR can really be in your eye care business. 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

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We are re-branding the show!

With my passion for eye care and serving that industry, I've decided to devote this show's content exclusively to eye care and ophthalmology. 

I will continue to bring knowledge and guests related to:

• Leadership 
• Hiring
• Marketing and growth 
• Operational efficiency 
• The perspective of the doctor
• And so much more! 

Please follow and share! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Alethea Bryant and I discussed the unique issues facing therapists of all types: acupunture, massage, behavioral health, occupational/physical therapists and more. Some of what we covered are

• The importance of empathy 
• Having systems in place
• The one thing you must do first to get billing right 
• And more!

Find Alethea here:

[email protected] 
https://rilluniqueenterprises.com/ 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Affirmations have gone mainstream. Healthcare leaders will benefit from a daily reset where you can connect your goals with positive words of encouragement. I hope these affirmations provide some clarity and positivity in your day. Replay them any time.

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on
- The real first question to ask when considering AI
- The importance of trust
- The rate of implementation
- How administrators in healthcare may not have perspective
- And more!

Eva is the Chief Transformation Officer at Transformental. She can be found here on LinkedIn: https://www.linkedin.com/in/evalana/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on:

• Looking forward vs into the past
• Building dashboards
• The role of people in financial outcomes 
• Culture and the impact on profits
• Creating sanity in your business, and knowing what is merely "vanity" 

Rush can be found at [email protected] and https://www.moderncfoservices.com/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction. 

Listen in for my tips to successfully get pay benchmarking right! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice. 

Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (like, duh!) then you'll want to give this one a listen! 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us Fan Mail

Ryan and I chatted about
- Optimizing your patient feedback
- The ONE simple thing that can improve patient experience
- How to change a bad patient review
- And more! 

Contact Ryan at [email protected]. 

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com. 

Contact me directly at [email protected] 

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads