Facilities First with Paul McCarthy

Paul McCarthy and Sarah Doherty reveal the hidden ways operational problems and management attitudes undermine guest satisfaction. Learn how to protect your brand.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

Facility management isn't just about buildings—it's about people. See how strong relationships turn problems into opportunities, creating smoother operations and happier clients.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

Great facility management hinges on communication. Check in with your team. Understand their challenges.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

In vendor relationships, transparency is key. Relational selling builds trust and long-term partnerships. Open communication benefits both sides.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

This video highlights the power of hands-on, communicative leadership. Learn how inclusive practices and direct involvement drive workplace success.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

How does Navy discipline translate into running restaurant facilities at a high level? In this episode of Facilities First, I sit down with Luke College, CRFP, Facility Manager at Wonder, to talk about how structure, discipline, and systems thinking help keep a multi-brand kitchen operation running at peak performance. We get into uptime, preventative maintenance, team trust, and how military lessons can carry over into the organized chaos of restaurant facilities.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

How does military experience shape the way someone leads in facilities? In this episode of Facilities First, I sit down with Tim Woolfrey to talk about military service, family, leadership, and the path into facilities. We get into discipline, responsibility, perspective, and how those lessons carry into the day-to-day world of facilities management and operations.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

Witnessing women excel in facilities was inspiring. This person's ability to connect with people on every level, regardless of their position, was remarkable. Their knowledge and approach left a lasting impression.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

It turns out that a lot of engineering work is reactionary. However, a huge part of the job involves capital projects, maintenance, and relationship building with operators. Operators need to trust that the work will get done.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511

Are relationships still the most important part of facilities? In this episode of Facilities First, I sit down with Sarah Doherty from CAVA Brands to talk about LinkedIn, relationships, and what it really takes to build trust in this industry. We get into how showing up consistently, building real connections, and staying human in a fast-moving world still makes the biggest difference.Facilities First with Paul McCarthy — a facility management podcast on restaurant facility management, people-first facilities, facilities leadership, and vendor partnerships.New full episodes every other Friday at noon ET.Watch: https://www.youtube.com/@PaulMcCarthy-HeroListen on Apple Podcasts: https://podcasts.apple.com/us/podcast/facilities-first-with-paul-mccarthy/id6812309511