As we emerge from pandemic learning, students are struggling to find their footing and to be successful in their classes. Listserve discussions for organizations like the POD Network, FYE, and LRNASST are ripe with faculty and staff expressing their concern about failing students and their surprise that as instruction has returned to in-person there has not necessarily been a correlation to fewer grades of D, F, and W. Jessica Tinklenberg, Program Director for the Center for Teaching and Learning at Claremont Colleges, shares her insights into how we can better understand the learning environment from a student perspective while sharing ways we can provide the support they need NOW.