Digital twins promise huge operational clarity but too often become expensive, stale replicas that confuse teams more than they help. This 10‑minute interview reframes the problem: instead of modeling everything, focus governance on the small set of live assets and data views that matter for decisions during handover, incidents, and periodic maintenance. Host Alex Morgan speaks with a senior property manager and a systems-integration PM to walk listeners through a pragmatic, non‑technical playbook: scope the twin to decision needs, set simple freshness and ownership SLAs, define three rapid acceptance tests to validate usefulness at handover, and build a low‑effort cadence to keep the twin current. The episode stays vendor‑neutral and governance‑first: no modelling how‑tos, no product endorsements, just operational rules that make a digital twin usable and defensible in real buildings. Listeners get three immediate actions and are directed to download a one‑page Digital Twin Governance Checklist at the Built, Wired & Secured resource hub.