Where should we start? How do we manage conflict? How do we help the next generation find purpose and avoid entitlement?

In this episode of the The Family Enterprise Center, host Cooper Biersach is joined by Steve Miller, co-founder of the Family Enterprise Center and former president of the Biltmore Estate, to explore the three foundational questions business-owning families ask most often as they think about continuity across generations.

Drawing on decades of experience working with family enterprises, and Steve’s research on next-generation leadership development, this conversation offers practical, accessible insights for families at any stage of their journey. Together, Cooper and Steve discuss:

Listeners will walk away with a clearer understanding of family enterprise fundamentals and at least one concrete idea or question they can apply immediately within their own family or organization.

Whether you are an owner, family member, advisor, or next-generation leader, this episode provides a thoughtful framework for strengthening both the business and the family behind it.

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This Student Voices episode spotlights the undergraduate experience at Carolina through the lens of Molly Malek, a driven student leader whose journey has been shaped by the Family Enterprise Center and the Family Business Club. Molly reflects on her path to UNC, her family business background, and the donor‑supported programs that have helped her find direction, community, and career clarity.

Perfect for prospective students, families, and supporters, this episode captures the heart of what donor generosity makes possible. Join us as we celebrate Molly’s story and look ahead to Giving Day.          

Chesney Maniaci

Family Enterprise Center Website

Families are powerful systems, and sometimes, they’re anxiety‑creating machines. In this episode of Family Business Matters, host Cooper Biersach sits down with therapist and bestselling author Dr. Kathleen Smith

to explore how Bowen Family Systems Theory can transform the way we understand ourselves, our families, and our roles in family enterprises.

Kathleen breaks down how anxiety moves through a family, why we repeat automatic patterns, and how even small shifts in our behavior can change long‑standing dynamics. Together, Cooper and Kathleen discuss real-world examples, including a multigenerational family business scenario, to illustrate how concepts like triangles and differentiation show up in everyday work and life.

Listeners will walk away with:

Whether you’re leading a family business, navigating complex relationships, or simply curious about how families operate, this episode offers tools to help you respond thoughtfully rather than react automatically.

Everything Isn’t Terrible

True to You

Family Enterpise Center Links

The Family Enterprise Center

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In this episode of Family Business Matters, host Chris Maslin sits down with father–daughter duo Jamie McLawhorn and Bess McLawhorn of Marsh Properties for a candid conversation on what it really takes to prepare the rising generation for leadership in a family enterprise.

Together, they share their personal journeys, the intentional steps their family has taken to develop next‑gen talent, and the lessons they’ve learned along the way. From growing up around the family business to navigating formal development structures, the McLawhorns offer practical wisdom, honest reflections, and stories that bring their experience to life.

Listeners will walk away with insights on:

Whether you're part of a multigenerational family business or supporting one, this conversation invites you to reflect on your own family's learning journey and consider one meaningful step you can take forward.

Tune in, learn alongside our community, and take your next step toward strengthening your family enterprise.

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This episode of Family Business Matters dives into the role boundaries play in creating healthier relationships and stronger family enterprises. With host Cooper Biersach, our guest, Melissa Mitchell-Blitch, author and family dynamics expert, shares why boundaries are often misunderstood, why they matter, and how they can transform the way we lead and live. Through real-world examples and practical strategies, you’ll learn how boundaries clarify roles, reduce conflict, and help individuals and organizations thrive. Expect actionable insights you can apply immediately to navigate complexity with confidence.

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In the Company of Family: How to Thrive When Business is Personal

Cooper Biersach

Melissa Mitchell-Blitch

In this episode of Family Business Matters, host Cooper Biersach sits down with Amy Renkert-Thomas, a lawyer, educator, and former president of her family’s fifth-generation manufacturing business. Amy brings decades of experience in family enterprise governance and ownership to the conversation. 

Together, they explore what governance really means, why it matters for family businesses, and how it evolves across generations.

Listeners will learn:

Whether you’re a founder wondering if governance is worth the effort or a next-generation leader preparing for the future, this episode offers actionable insights to help your family business thrive.

Featured Notes:

Engaged Ownership by Amy-Renkert Thomas

Building a Successful Family Business Board

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In this special two-guest episode, Lauren Willets Director of UNC Kenan-Flagler Business School’s The Family Enterprise Center, sits down with brothers Frankie Kelly IV (UNC BSBA ’14, UNC MAC '15)

and Stephen Kelly (UNC BSBA '17) to reminisce about their Carolina days as Family Enterprise students and lacrosse champions. They share candid insights on their early career paths, the decision to return to their family business, and the realities of navigating family dynamics. Listeners will enjoy hearing how these two brothers found their way back to Kelly Benefits—and what they’ve learned along the journey.

In this episode of Family Business Matters, host Amelia Renkert-Thomas

welcomes Nikin Shah, founding partner at Front Porch Venture Partners. Nikin shares his personal journey of growing up around his family’s business, co-leading it with his brother, and ultimately making the decision to sell.

Together, they explore the emotional, strategic, and financial dimensions of selling a family business — challenging the notion that selling equals failure. Nikin offers insights into how families can redeploy their capital post-sale and how the experience shaped his own path forward.

Whether you're a family business owner, advisor, or student of enterprise governance, this conversation offers valuable lessons on leadership, legacy, and letting go.

Host: Steve Miller

In this episode of The Family Enterprise Center,host Steve Miller

sits down with Craig Stephenson, President and CEO of COC Properties, to explore the transformative power of good governance in family enterprises. Craig shares his leadership journey, the pivotal moment that led to formalizing their board, and how independent directors have helped unlock strategic potential and build trust among family shareholders. Listeners will gain insights into building a board that sees beyond the present and supports long-term value creation.

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Host: Cooper Biersach

In this episode, Cooper Biersach is joined by Chris Maslin — VP of HR and Organizational Development at The Biltmore Company—to unpack the essential elements of a strong family employment policy. Together, they explore how intentional policy design can reduce conflict, clarify roles, and support rising generation development. Listeners will walk away with a practical framework, key questions to ask, and strategies for balancing family harmony with business needs. Whether you're starting from scratch or updating an existing policy, this conversation offers both insights and action steps to help you build a policy that truly works.

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