In this episode of Stories from the River, Tim Clouse, Vice President, Operations steps in to host and welcomes Brian Deckelnick, Senior Director, Supply Chain; James Ouellette, Director, Supply Chain Ops; and Cherrie Rivera, Associate Director, Operational Excellence. They delve into the driving forces behind their commitment to their roles at Broad River Retail. Central to their motivation is family, highlighting a shared sentiment that fuels their passion for success. Collaborative efforts are spotlighted, celebrating the collective input in creating a proactive, problem-solving culture within their workplace. They commend leadership attributes like patience, empowerment, and a willingness to uplift the team—a cornerstone in fostering a positive work environment.

The guests detail their innovative strategies to uplift the workplace, such as Tim's praise of Sarah Sanchez's QR code suggestion system and Cherrie's disclosure of a gamification initiative to encourage effective use of the Wise SharePoint site, solidifying the team's dedication to technology and process improvement.

The conversation then shifts to the broader success factors within the company, highlighting the importance of courage, risk-taking, and the 'solve mindset' that involves constant evaluation and adaptation to maintain momentum. Brian shares their supply chain accomplishments amid pandemic challenges, showcasing low broken promise rates and expeditious customer deliveries as significant achievements, and shares plans for an appreciation week. James touches on financial strategy and the critical nature of collaboration with external partners. The panel also celebrates contributions from Austin Wilson and the BI team for their role in automation and innovation.

This episode on YouTube: https://youtu.be/oeiqlM2afbk

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