FAQ: When Physicians are Snooping in Patient Records | Episode #069

Snooping is a privacy breach! When an authorized person accesses patient records for an unauthorized purpose, this is often considered snooping. If you work in healthcare, it is your job to manage each privacy breach with confidence, compassion, and transparency to the individuals affected by a privacy breach. In this podcast episode, Jean L. Eaton answers frequently asked questions (FAQ) about custodians looking up their family members on Alberta Netcare Portal. Learn NOW how to respond a #PrivacyBreach – Don’t get caught scrambling when a privacy breach happens. Podcast Sponsor – Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic? Or solving one problem just to find another problem popping up? Don’t know where to go for help? Many new and seasoned clinic managers find that they need help from time to time from other clinic managers who understand their problems. Join us at Practice Management Success! Show Notes Recorded Oct 16, 2018 00:19  Custodian Snooping 02:37  Don’t Forget to Train About Appropriate Access 03:21  Just Because They Say They Know Isn’t Enough For the Business of a Clinic 04:32  Discipline and Notification Do This Now Members of Practice Management Success can access the video of this episode and the resources here. If you are not a member of Practice Management Success, yet—what are you waiting for? Click here and register now! With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice. Rate and Review the Podcast Reviews for the podcast on whatever platform that you use is greatly appreciated! When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review.