Fast Forward with Tech 2025

It was a Friday in late August 2019. The temperature in NYC was scorching hot and the city was empty as everyone escaped the heat for vacation elsewhere (anywhere!). The conversation in the podcast studio that day with our guest speakers was enlightening, fun and laid back. We decided to revisit that brief but special moment in time.

In this first Flashback Friday episode where, every Friday for the rest of the Summer, we share an episode from our media vault time capsule, Charlie interviews Tony Bacigalupo (Founder of New Work City, one of the first coworking spaces in New York City, influencer and expert in building global communities, and Remote Event Producer) and Hazel Alvarado (Regulatory & Compliance consultant for fintech and technology firms, Relationship Manager, Small Business Consultant).

In addition to discussing Tony and Hazel's interesting background, they discuss our collective fears and imaginations about dystopian technologies and the future including:

• how to overcome our anxiety with surveillance technologies;
• why and how everyone should develop a deep, long-lasting passion for cybersecurity;
• building meaningful communities that matter (even during the apocalypse);
• tapping into your unique voice and value proposition;
• how the tech industry has evolved;
• whether Mark Zuckerberg is the most dangerous man in the world; and
• a "not so serious" debate on our preferred apocalypse (killer robots or zombies)

It was the perfect conversation for a Friday in August. Enjoy!

CONNECT WITH SPEAKERS

Tony Bacigalupo

• Website: tonybacigalupo.com
• LinkedIn: https://www.linkedin.com/in/tonybacigalupo/
• Facebook: https://www.facebook.com/tonybacigalupo
• Twitter: @tonybgoode
• Instagram: @tonybgoode
• Crash Course In How to Organizing Online: https://gumroad.com/l/organizing-online

Hazel Alvarado

• LinkedIn: linkedin.com/in/hazelalvaradonyc
• Twitter: @VoxHazel

REACH OUT TO THE SHOW:

• Website: https://tech2025.com/fast-forward-podcast/
• Twitter: @fastforward2025
• Instagram: @fastforward2025
• Facebook: https://bit.ly/fastforwardfacebook
• Email: [email protected]
• Charlie on Twitter: @itscomplicated
• Charlie on Instagram: @charlieoliverbk
• Charlie on LinkedIn: linkedin.com/in/charlieoliverny

SHOW NOTES .

Welcome to the second episode of Fast Forward: The Post-Pandemic Innovation Podcast!

In this episode, we're sharing the playback of a recent webinar we co-hosted with the awesome team at Lair East (an accelerator specializing in blockchain and AI technologies), Reality Check: Why AI Has Failed to Live Up to Its Hype in this Pandemic and What Companies Should Learn from This, exploring why AI hasn't been as useful as other technologies in this pandemic and the important lessons we should learn from this.

Our panel guests included Alexandros Louizos, Vascular Surgeon and Managing Partner of AI company, ManXmachina, and Babak Hodjat, VP of Evolutionary AI at Cognizant. The panel was moderated by Charlie who explored the following topics with the panel:

• Why and how did AI fall flat during the pandemic? Why are scientists relying more on old-school methods like statistical techniques and mathematical models to create predictive epidemiological models, more than AI?
• Why are organizations like World Economic Forum posting warnings about the use and misuse of AI with COVID-19?
• How did the media's coverage of AI has contribute to creating unrealistic expectations about what the technology can do?
• How should we realistically manage our expectations of AI's immediate potential and what lessons and new strategies should companies and governments adopt from this unique moment in time that will have major implications for the future?

The conversation is informative, lively and our guest speakers do not hold back!

GUEST SPEAKERS

Alexandros Louizos, Managing Partner of ManXmachina LLC, is an ex-vascular surgeon, turned artificial intelligence expert, Founder of ManXmachina. Previously founded Galaxy AI, a VC funded artificial intelligence company automating car insurance claims and working with top 10 US car insurance companies. His company, ManXmachina, creates custom artificial intelligence solutions for companies that want to avoid the time lost and risk involved in hiring in house artificial intelligence teams and works with clients from finance, healthcare, real estate, and insurance.

Babak Hodjat is Vice President of Evolutionary AI at Cognizant, and former co-founder and CEO of Sentient. He is responsible for the core technology behind the world's largest distributed artificial intelligence system. Babak was also the founder of the world's first AI-driven hedge fund, Sentient Investment Management. A published scholar in the fields of artificial life, agent-oriented software engineering and distributed artificial intelligence, Babak has 31 granted or pending patents to his name. He is an expert in numerous fields of AI, including natural language processing, machine learning, genetic algorithms and distributed AI and has founded multiple companies in these areas. Babak holds a Ph.D. in machine intelligence from Kyushu University, in Fukuoka, Japan.

ARTICLES MENTIONED .

• AI Software Gets Mixed Reviews for Tackling Coronavirus (WSJ)
• AI could help with the next pandemic—but not with this one (MIT)
• A.I. can't solve this: The coronavirus could be highlighting just how overhyped the industry is (MSNBC)
• A guide to healthy skepticism of artificial intelligence and coronavirus (Brookings)

REACH OUT TO US:

Website: https://tech2025.com/fast-forward-podcast/ Twitter: @fastforward2025 Instagram: @fastforward2025 Facebook: https://bit.ly/fastforwardfacebook Email: [email protected] Charlie on Twitter: @itscomplicatedCharlie on Instagram: @charlieoliverbk Charlie on LinkedIn: linkedin.com/in/charlieoliverny

SHOW NOTES

Welcome to the first episode of Fast Forward: The Post-Pandemic Innovation Podcast!

To kick the show off, Charlie Oliver shares a bit about the topics we'll be discussing on the show in the coming months. She then takes us on a brief jaunt back to the future to explore how the word "innovation" has been defined in the past (including why being called an innovator centuries ago would've gotten you thrown in jail with a decapitated ear!) and how our modern, American definition of (and extreme pride in) innovation might be detrimental in the post-pandemic world.

How will we define the new, post-pandemic culture of innovation? This is the start of an ongoing conversation and exploration Charlie will have on the show!

ARTICLES MENTIONED .

• Innovation: The History of a Buzzword -- In the 17th century, "innovators" didn't get accolades. They got their ears cut off. (The Atlantic)
• Redefining Innovation
• Innovation: the History of a Category (by Benoît Godin)

REACH OUT TO US:

Website: https://tech2025.com/fast-forward-podcast/ Twitter: @fastforward2025 Instagram: @fastforward2025 Facebook: https://bit.ly/fastforwardfacebook Email: [email protected] Charlie on Twitter: @itscomplicatedCharlie on Instagram: @charlieoliverbk Charlie on LinkedIn: linkedin.com/in/charlieoliverny

Welcome to Fast Forward: The Post-Pandemic Innovation Podcast produced by Tech 2025 and hosted by Charlie Oliver, a weekly series that will explore the new and next era of innovation that will empower each and every one of us to rebuild our world in the aftermath of the 2020 global pandemic.

We'll discuss the stories, research, ideas and solutions driving post-pandemic innovation, and how to seize this rare opportunity to create the world we want.

Every week you can look forward to news, commentary and compelling interviews with people on the front-lines of demolishing antiquated systems and building new, more inclusive and truly creative solutions that challenges who we think we are.

Fast Forward is the show where we figure out the future, together. Here's a sneak peak at what's to come on the show.

Charlie welcomes Major General Brett T. Williams (Ret), Chief Operating Officer at IronNet Cybersecurity, retired Air Force Major General and leadership coach, for a thought-provoking discussion on the evolution and future of technology leadership in companies during a time of unprecedented technological innovation and social changes. General Williams, shares insights on how managers and employees can navigate through these challenging times and build substantive leadership skills.

"Sometimes, the advantage is not being on the inside. " - David Borish

Charlie welcomes David Borish (serial entrepreneur, innovation thought-leader, and co-Founder of neo 360) to the show, whose extensive experience launching and selling companies makes him an expert on how to find problems to solve, and how to develop solutions, that can be turned into sustainable businesses. In particular, Charlie and David discuss how he finds opportunities and solutions that are truly ground-breaking. David's expertise is discovering new technologies (and new uses for existing technologies) which has brought him incredible opportunities -- including a recent partnership with Damon John (Shark Tank, investor and founder of FUBU).

David offers key insights on how we should be thinking about emerging technologies like AI, VR, quantum computing (we'll go more into this with him in future episodes). Stay tuned for updates on our next episode with David (in a couple of weeks) on quantum computing! We can't wait! 😎

ABOUT DAVID BORISH

A visionary and serial entrepreneur, David has spent his 16-year career devising innovative concepts that have shaken up multiple industries time and again. He currently serves as the Co-Founder of neo 360, a start-up that developed a touchscreen video control technology that is now used by sports leagues and teams around the World. Focusing on going against the grain and figuring out solutions to problems that most aren't even aware of, he has a knack for taking a unique concept from conception all the way through to product-market fit.

David's first innovative business dates all the back to 2003. At that time, he created a groundbreaking eBay drop-off franchise named Sell Your Stuff, this franchise concept was hit for David, creating an opportunity for his next businesses, which would prove to be career-defining. The year was 2008, and David saw an opportunity in the lending industry: he founded the first security-based loan originator, aggregating multiple securities portfolios together in order to empower borrowers and put them within reach of more favorable loan terms from all the major banks. Over the next two years, MCG grew at a breakneck pace, leading to a 2010 acquisition by Rockwood Capital Private Equity Group.

He then shifted his attention to the mobile industry and Co-founded Moguls Mobile with FUBU founder and Shark Tank star Daymond John, where they created fashion-forward mobile accessories, many of which were first of it's kind.

David is a New York native, born and raised in the City, and over the last decade, his stock has risen meteorically, generating immense demand for him as a speaker, advisor, and consultant. He is a noted leader in entrepreneurship, innovation, and technology, and media outlets Forbes Magazine, TechCrunch, Entrepreneur, and CNBC have done features on him. As much as he has achieved during his career, he remains singular in his concentration on finding and developing the next big thing.

Connect with David:

Personal Website: https://davidborish.com Twitter: @DavidBorshInstagram: @DavidBorish Facebook: http://fb.me/techethicist

REACH OUT TO US AT:

Become a Tech 2025 member: bit.ly/t25member Website: tech2025.com/podcast-show Twitter: @JoinTech2025 Instagram: @jointech2025 Facebook: facebook.com/jointech2025 Email: [email protected] Charlie Oliver: Twitter – @itscomplicated

Charlie starts the show in an unusual way after inspired by her interview with guest Thomas Hollman, Ph.D., Executive Director, Center for Services Leadership and Clinical Associate Professor of Marketing, W. P. Carey School of Business, Arizona State University. During the interview, Charlie and Thomas discuss how emerging technologies are disrupting service industries and what executives should do to embrace this extraordinary era of industrial transformation.

Thomas also shares the unique challenges students and faculty face preparing for the future of work.

Some of the topics Charlie and Thomas cover in this episode include:

• The biggest challenge of helping students to see their leadership potential and of helping to develop their potential today;
• Robert Kennedy's 1968 speech talks about how we measure everything except that which makes things worth while. What are the limits of business efficiencies and technologies?
• Defining corporate culture in the new (and future) workplace;
• An article from Fast Company, "It's Time to Awaken the Humanity in Business";
• We aren't happy at work. But the goal of work was never to be happy. It was to be efficient. With robots taking over, what does it mean to be happy or fulfilled at work now?
• How leaders of companies should be thinking about the future in the next 10 years.

ABOUT THOMAS HOLLMAN

Thomas Hollmann is the Executive Director for the Center for Services Leadership in the W. P. Carey School of Business at Arizona State University and is also Clinical Associate Professor of Marketing Thomas' work experience spans four countries and over 10 years in Fortune 100 companies, including Black & Decker, Xerox, and as an executive at Sun Life Financial. His research interests include Services Science, with a focus on B2B, service analytics, and Relationship Marketing, with a particular interest in relationship outcomes (profitability, customer equity, defection, retention, satisfaction, etc.).

His research has appeared in the Journal of the Academy of Marketing Science, the Journal of Business and Industrial Marketing and several leading marketing and services conferences. He has received research grants and awards from the Center for Innovation Management Studies, Xerox, IBM, and the Center for Services Leadership. Thomas has consulted with a range of Fortune 500 firms and he received awards for his teaching at Arizona State University and at NC State. Thomas earned a Ph.D. in Marketing from Arizona State University.

Areas of Expertise: Customer Experience, Profitability in Services, Customer Equity, Customer Defection, Customer Retention, Customer Satisfaction, Hearing the Voice of the Customer – Analytical Issues, Innovation in Service Centric Organizations

ABOUT THE CENTER FOR SERVICES LEADERSHIP

The Center for Services Leadership is a groundbreaking research center within the W. P. Carey School of Business at Arizona State University that concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of service strategy in the business world. The CSL was created in 1985 as a response to the unique set of challenges that companies faced. While others were focusing on products and manufacturing enterprises, the CSL pioneered the study of service. Today, the Center is a globally recognized authority and thought leader in the science of competing strategically through the profitable use of service. Key activities and partnerships include student education, problem-focused research, executive and professional development, and corporate membership.

• Web: wpcarey.asu.edu/csl

• Blog: research.wpcarey.asu.edu/services-leadership/blog

• LinkedIn: linkedin.com/company/the-center-for-services-leadership

• Twitter: @WPCCSL

REACH OUT TO US AT:

Become a Tech 2025 member: bit.ly/t25member Website: tech2025.com/podcast-show Twitter: @JoinTech2025 Instagram: @jointech2025 Facebook: facebook.com/jointech2025 Email: [email protected] Charlie Oliver: Twitter – @itscomplicated

View our upcoming events: bit.ly/t25events

"It's not just about ethical thinking. It's about changing the rules of the road." -- David Ryan Polgar

Charlie is excited to finally have David Ryan Polgar (Tech Ethicist and Digital Citizen Expert) on the show. For several years now, long before it became the hot topic in mainstream media and a matter of urgency in our society, David has espoused the need for us to be more thoughtful in how we implement emerging technologies and has warned of the negative side effects of not doing this.

David is the founder of All Tech Is Human, a hub and events community the hub for thoughtful tech that unites a broad range of technologists, academics, policymakers, advocates, organizations and students for discourse on the ethics of tech. He's also co-host (along with comedian Joe Leonardo) of Funny as Tech (a live comedy show and podcast on emerging tech).

Charlie and David, who know each other from the New York tech scene (Charlie has even been a guest speaker on David's Funny as Tech podcast), explore the difficulties of discussing ethics in technology including what's NOT being discussed (are we in denial of our own personal ethics?). David shares what he believes are the big three issues we should really be paying attention to in tech ethics today. And finally, find out why Charlie and David demand to know: "Where's my Tesla??!!!"

David will be guest speaker at Tech 2025's next Dirty Ethics event which will be on the ethics of techlash. We can't wait! 😎

Check out Charlie's appearance on Funny as Tech here: http://bit.ly/2H4JpI0

ABOUT DAVID RYAN POLGAR

David Ryan Polgar is a pioneering tech ethicist who paved the way for the hotly-debated issues around Facebook, privacy, ethical design, digital wellbeing, and what it means to be human in the digital age.

David is a 3-time TEDx speaker and tech writer (IBM thinkLeaders, Quartz, Dell Perspectives) whose has been featured on CBS This Morning, Fast Company, USA Today, AP, LA Times, The Guardian, CNN.com, BBC.com, SiriusXM, AdWeek, New York Post, and countless other outlets. With a background as an attorney and college professor, he transitioned into an advocate for greater thoughtfulness regarding the creation and implementation of technology. David speaks about tech ethics, digital wellbeing, emerging tech trends, and digital citizenship throughout the US and world (Netherlands, Ireland, Slovakia, Latvia).

He is the founder of All Tech Is Human, an initiative to better align tech with the human interests of users and society, and is the co-host of Funny as Tech--a live show and podcast that tackles the thorniest issues in tech. David serves on the advisory boards for Common Sense's Digital Citizenship Advisory Council, the non-profit #ICANHELP, and Hack Mental Health. In 2015, he co-founded the global Digital Citizenship Summit. David is currently researching the impact that "scaling intimacy" has on human relationships, and whether we are becoming botified (and less authentic) in our communications.

Connect with David:

Personal Website: https://www.davidpolgar.com All Tech is Human: https://alltechishuman.comFunny as Tech: https://funnyastech.com Twitter: @techethicist Facebook: http://fb.me/techethicist

REACH OUT TO US AT:

Become a Tech 2025 member: bit.ly/t25member Website: tech2025.com/podcast-show Twitter: @JoinTech2025 Instagram: @jointech2025 Facebook: facebook.com/jointech2025 Email: [email protected] Charlie Oliver: Twitter – @itscomplicated

View our upcoming events: bit.ly/t25events

SHOW NOTES "I think there's a big disconnect between what we do (the Brooklyn of Commerce and other Chambers of Commerce throughout the state) and what people view tech companies are doing, and that we don't have a lot in common. But I think that there's a lot more that we should be doing together, and I'm hoping that it will happen." -- Samara Karasyk

It's National Small Business Week (May 5-11) where we celebrate the contributions and sacrifices that small business owners make to this great country of ours. In celebration of National Small Business Week, Charlie welcomes Samara Karasyk (Chief Policy Officer at the Brooklyn Chamber of Commerce) to the show for an in-depth conversation on the changing face of New York City through the lens of small businesses, entrepreneurs, policy wonks like Samara, and ordinary citizens who work hard and fight hard (when they need to).

In this interview, as it turns out, Samara and Charlie are just a couple of "Brooklyn girls" reminiscing about some of the most memorable (and often contentious) moments in our city's recent history where we've struggled to define who we are and what we want (or don't want!) and how we've adjusted to change (the good, the bad, and the ugly).

We then learn from Samara how an organization like the Brooklyn Chamber of Commerce (which was founded 101 years ago!) supports small businesses and small businesses owners (and their employees!) through programs, benefits, and policy agendas that ensure their voices are being heard.

Charlie and Samara then arrive at the very topic that initially brought them together almost one year ago: how can small businesses (through the Chambers of Commerce) and the tech industry in NYC (which is growing exponentially) come together to learn more about each other's challenges and to explore opportunities that can be beneficial for everyone? Did they come up with an answer? Are we prepared for the challenges that smart cities of the future will bring? Charlie and Samara explore the possibilities.

ABOUT SAMARA KARASYK

Samara Karasyk is the Chief Policy Officer at the Brooklyn Chamber of Commerce, where she oversees their policy agenda, legislative and intergovernmental affairs, marketing, and public relations. Before her work at the Chamber, Samara worked for the government of New York City for many years. She began her public service career at the NYC Department of Parks and Recreation working on workforce development and job readiness training, later moving to the NYC Taxi and Limousine Commission to focus on transportation policy and constituent affairs. She then handled intergovernmental affairs at the NYC Department of Transportation. Between 2011 and 2017, Samara was Assistant Commissioner of External Affairs at the NYC Department of Finance, managing all public affairs for the organization.

Samara has a Bachelor's degree in International Relations and Hispanic Studies from Brown University and a Master of Public Administration from Columbia University. She lives in Brooklyn with her family and loves living here and working with the people and businesses of this dynamic borough.

ABOUT THE BROOKLYN CHAMBER OF COMMERCE

The Brooklyn Chamber of Commerce is the largest and fastest-growing Chamber of Commerce in New York. It was named 2017 Chamber of the Year by The Business Council of New York State. The Chamber promotes economic development across the borough and serves as an advocate for its member businesses. The Chamber celebrated its centennial in 2018. MISSION: To promote a healthy and robust business environment throughout Brooklyn."

Connect with Samara and the Brooklyn Chamber of Commerce:

Email Samara: [email protected] Website: http://www.ibrooklyn.com Twitter: @brooklynchamber Instagram: @ExploreBrooklyn Facebook: http://facebook.com/BrooklynChamberofCommerce

LINKS MENTIONED IN THE SHOW

• Event: Brooklyn Designs 2019 (May 10-12) produced by the Brooklyn Chamber of Commerce
• Event: National Small Business Week (May 5-11)
• Podcast: In Their Own Words: 10,000 Small Businesses on Challenges to Growth (Goldman Sachs)
• Podcast: Linda McMahon, U.S. Small Business Administrator (Live at Code 2018) (Recode Decode)
• Podcast: Disruptor City (Technopolis)

REACH OUT TO US AT:

Become a Tech 2025 member: bit.ly/t25member Website: tech2025.com/podcast-show Twitter: @JoinTech2025 Instagram: @jointech2025 Facebook: facebook.com/jointech2025 Email: [email protected] Charlie Oliver: Twitter – @itscomplicated

View our upcoming events: bit.ly/t25events

SHOW NOTES

Spring is in the air! The weather is starting to mellow out. And Tech 2025 has just launched a new membership subscription model and a ton of the events to usher in the new season!

Charlie pops in to discuss the new membership model that so many of you have been asking for. She also discusses the new Spring events we have in store for New York. And somewhere in there, she tells a story about winning Bingo in Germany when she was 11 years old (it's all beginning to make sense).

LINKS

• New Membership Subscriptions: bit.ly/t25member
• Upcoming Events Listing: bit.ly/t25events

REACH OUT TO US AT

Website: tech2025.com/podcast-show Twitter: @JoinTech2025 Instagram: @jointech2025 Facebook: facebook.com/jointech2025 Email: [email protected] Charlie Oliver: Twitter – @itscomplicated