When building a business, it's tempting to sell to everyone you meet, but what if there was a better way? What if there was a way to create a business filled with gratitude and positive relationships? Wouldn't it be amazing if your customers actually watched out for you? There is a way, and we'll talk about it in today's episode!

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The most important part of selling is the pitch... Right? Well not exactly! In this episode, we discuss a post from a friend who has had one too many calls turn into sales pitches - pitches for offers she doesn't want or need. If you're trying to market or sell a product, you're going to want to hear the big mistake that was made by every single one of these marketers! Don't do this to your customers!

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In today's episode, we go behind the scenes to learn what Kris has been doing to grow our business. He made some big updates to the website and talks about some of the strategy behind it and our business in general. If you're curious what the inner-workings of a digital business sound like, then you better listen to this!

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Every business coach will agree with this fact: If you want your business to succeed, you have to do the work! So often, we see people ready to learn from the experts, but there's one key part of the equation that they're missing. You can't win if you're not willing to play!

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Oops! Something happened recently that has never happened before: an episode of our podcast got ZERO listens! Yup, no one heard about Kris' surprising customer experience, and instead of being upset about it, he's feeling determined! Find out what Kris is going to do to turn this episode around!

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Kris had an appointment today to discuss upgrades to our new house, and while he knew how much he expected to spend, he did not expect the salesman to do this! He was so surprised, we've dedicated a whole episode to discuss just what happened and why it matters for our business and yours!

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I know, I know: it sounds cold, but it's totally necessary. In this episode, we talk about our method for letting go of contractors who just aren't doing what they said they would. While Kris doesn't want to admit it, he has gotten really good at it and we actually read one of the exchanges he had where he had to let go of someone.

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Managing your virtual assistants doesn't have to be a stressful task. In fact, you can make it almost completely hands-off! In this episode, we share some of our management secrets. Make sure you listen to the end where Kris shares a very important tip that might keep you out of legal hot-water!

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Hiring a virtual assistant should seem straightforward but after 10 years, you'll run into some strange issues. In this episode, we talk about many of the worst things to have happened to us when working with virtual assistants and some ways you can avoid making the same mistakes (and a pro tip that might help you find a hidden superstar)!

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It's finally here! It's time to hire your virtual assistant. In this episode, we tell you where to hire virtual assistants and we reveal our top secrets to hiring the best talent and minimizing your chances of getting burnt by a bad hire.

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