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Feature Read: Online Scheduling Opens Shop to New Business
Adam Miller, owner of four Grease Monkey franchise locations in Washington state, explains how implementing an online scheduling system has helped attract new customers to his stores. Miller explains how customers book appointments online, how his Grease Monkey shops balance wait times for drive-up customers vs. those who scheduled in advance, and lessons he has learned after a year of offering the online option.
This article was published on NOLN.net on Feb. 21, 2026.
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By NOLNAdam Miller, owner of four Grease Monkey franchise locations in Washington state, explains how implementing an online scheduling system has helped attract new customers to his stores. Miller explains how customers book appointments online, how his Grease Monkey shops balance wait times for drive-up customers vs. those who scheduled in advance, and lessons he has learned after a year of offering the online option.
This article was published on NOLN.net on Feb. 21, 2026.
***
Subscribe to The NOLN Podcast on your platform of choice: