Summary

An insightful discussion on current IT market trends, including customer dissatisfaction with MSPs, slow Microsoft adoption, and asset management challenges, with practical advice for organizations navigating digital transformation.

Takeaways

Start small when replacing MSPs to reduce risk and increase success

Leverage Entra and Intune to improve asset management and automation

Integrate Entra and Intune with ServiceNow for real-time asset and user data

Titles

Mastering IT Market Challenges in 2026: Strategies for Success

Overcoming MSP Dissatisfaction and Asset Management Hurdles