Federal Fridays with ServiceNow (Government)

The CIO Evolution Episode 4: Focus on End-User Experiences

Hear how Department of State improved service delivery for employees by systematically moving everyday activities into a platform solution that provided a more holistic view for both the employee and the teams that served them. We’ll talk through other applications of this approach across government and how improving user experience builds a groundswell of support for implementing platform approaches across the enterprise.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

See omnystudio.com/listener for privacy information.

The CIO Evolution Episode 3: Balancing Innovation, Efficiency, and Security

Innovation is now a stated goal of most every organization, but how do we make efforts meaningful and impactful? Learn how automation and virtualization using a platform approach to modernization introduces new ways of doing business without feeling like dramatic change.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

See omnystudio.com/listener for privacy information.

The CIO Evolution Episode 2: Moving from Vertical to Horizontal Technology Solutions

Platforms are being implemented in government but, are still being used in very siloed ways. How and why should we help agencies to use the platforms as they were intended to move between organizations.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

See omnystudio.com/listener for privacy information.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

The CIO Evolution - Episode 1: Futureproof Responses to Today’s Challenges

Scale and speed are common challenges for government CIOs. Commercial solutions have the ability to meet both of these and do so securely. The hurdle is getting over the mindset that commercial technology cannot be easily plugged into government systems. Learn how this traditional resistance is waning and how to begin the movement to as-a-service solutions.

See omnystudio.com/listener for privacy information.