For this first Pre-Shift, we’re talking about why it’s so hard for us in hospitality to give and receive feedback effectively and how we can do the work to be better. 

Guests: 

Laura Green - licensed counselor and hospitality industry professional at Healthy Pour @healthy.pour

Zach Ferguson - hospitality industry professional and podcast host at Restaurant Tales Podcast @restauranttalespodcast

More resources to help with feedback:

Fixed vs Growth Mindset Infographic

Dr. Carol Dweck “The Power of Believing You Can Improve” TED Talk

Building a Feedback Culture

Mindset by Carol Dweck

Sponsors for this episode: 

Chefstreams - Interactive Livestream Cooking Classes

We've worked out a special discount on membership to Chefstreams for Copper & Heat listeners that will save you 40% off the standard membership rate. So you can get an annual membership for $99 instead of the usual $165. 

To learn more about Chefstreams and take advantage of this special offer, go to 

chefstreams.com

, and enter the invite code COPPER when you request a membership invitation!