Futurecrafting™ Fridays

FF#02 - Stop Selling Services — Start Delivering Outcomes with Jeff Meade


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The fastest way to lose your agency’s edge is to try to be everything to everyone.

The host, Patrick Kizny and Jeff Meade (Creative Friction) discuss the critical role of positioning and accountability in creative agencies, breaking down the most pressing challenges for agencies today and offering actionable advice on how to create long-term value for clients.

Questions we sparred over:

⇀ How can creative agencies design a positioning strategy that naturally draws clients to them instead of constantly chasing leads?

⇀ What are the dangers of offering too many services, and how can narrowing focus improve an agency’s market position?

⇀ What shifts can agencies make to transition from being service providers to becoming strategic partners who deliver real outcomes?

⇀ How can agencies position themselves as visionary leaders, guiding clients toward strategic goals rather than just fulfilling requests?

⇀ How can improving your own accountability unlock your agency growth?

⇀ What to expect of working with a coach, consultant and advisor?

Key Takeaways:

Positioning Matters: Agencies struggle not because of a lack of clients but because of unclear positioning.

Accountability Boosts Growth: Jeff shares how holding clients accountable can unlock their potential and ensure lasting results.

From Service to Outcomes: Transitioning from selling services to delivering outcomes can help agencies avoid commoditization.

Avoid Overextension: Agencies offering too many services dilute their value. Focus on 2-3 core offerings to strengthen your market position.

The Role of Visionary Leadership: Patrick and Jeff highlight how leadership and forward-thinking strategies can elevate your agency from a mere service provider to a trusted advisor.

#positioning #creativeagencies #leadership #branding #agencygrowth #valuecreation #coaching #accountability #visionaryleadership



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Futurecrafting™ FridaysBy Patrick Kizny