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Here’s the 2nd part of our conversation with Marty Neumeier designing the new way of publishing, all around his latest design thriller Octavo.
Enjoy as much as I did.
Patrick
A goooooooooooood while ago Marty Neumeier and I recorded a conversation. For those living under a rock, Marty is a legend in the world of branding, a serial author of branding books series (the famous Brand Gap and numerous others), and a co-founder of Level-C — one of the leading, if not “the” brand strategy education program.
I dared to challenge Marty a bit with my framing, which he graciously evaded, but nonetheless, the aim was to surface some of the unglamorous and less known episodes from Marty’s career.
This conversation went on and on, and (not because of that) took me a year to edit. Twelve o’s later, here it is, split in 2 parts.
In the spirit of exploring epic creative business failures, in the first part, we’ll try to unearth the story behind Marty landing with a garage full of his iconic design magazines (Critique) and… nearly going bust.
From that anchor we’ll steer towards Marty’s current work on designing and experimenting the new way of publishing, all revolving around his design thriller Octavo, which was first serialized here on Substack, and a few moments ago published via Amazon.
Part two coming next week.
Enjoy, as much as I did.
Summary
In this conversation with Patrick Kizny, Joanna Garner shares her journey with Meow Wolf, a creative company that has grown rapidly while navigating the challenges of maintaining creativity within a corporate structure. We discuss the tension between artistic freedom and business demands, the importance of creating supportive environments for artists, and the ethical dilemmas surrounding the valuation of creativity in a capitalist society. The conversation also touches on the role of art in society, the impact of technology on creativity, and the need for genuine human connection in an increasingly digital world.
Takeaways
Joanna Garner reflects on her six-year journey with Meow Wolf, a company that started as a punk art collective.
Creative businesses often struggle to balance artistic freedom with corporate demands.
The growth of a creative company can lead to a loss of its original spirit.
Creativity is often commodified and undervalued in capitalist systems.
Navigating change in large organizations can be particularly challenging for creative individuals.
The tension between chaos and order is essential for creative ventures to thrive.
Ethical dilemmas arise when valuing creativity compared to traditional business roles.
Art plays a crucial role in society, especially in times of political and social upheaval.
The future of creativity may lie in smaller, more intimate gatherings rather than large social media followings.
Sound Bites
"There is no more organic social media."
"We are screaming into the void."
"Creativity is a birthright."
Chapters
00:00 Introduction to Joanna Garner and Meow Wolf
04:36 The Growth and Challenges of Meow Wolf
08:05 Creative Businesses and the Capitalist Dilemma
11:00 The Tension Between Creativity and Corporate Structure
18:43 Valuing Creativity in Corporate Environments
25:20 The Origins and Evolution of Meow Wolf
32:30 The Ethical Implications of Corporate Profit vs. Human Value
34:33 Historical Lessons and Their Relevance Today
36:33 The Role of Artists in Society
38:57 Creating from Rage and Aliveness
41:21 Art's Role in the Age of Technology
44:04 The Impact of Social Media on Art
47:45 Reclaiming Community and Connection
51:34 The Future of Creativity and Human Connection
Keywords
Meow Wolf, creativity, corporate structure, capitalism, change management, creative process, social media, censorship, ethics of creative business, late-stage capitalism
In this conversation, Patrick Kizny and Marc Morissette explore Marc's extensive journey in the VFX industry, discussing his early experiences, the transition to entrepreneurship with his studio Cluster, and the challenges faced in managing a creative team.
They explore themes of perfectionism, the impact of external factors like the pandemic and AI, and the emotional toll of closing a business. The discussion highlights the differences in how failure is perceived in the tech versus creative industries, emphasizing the need for a supportive environment for creative professionals.
In this conversation, Patrick Kizny and Marc Morissette delve into the complexities of entrepreneurship within the creative industry, discussing personal experiences with business challenges, market changes, and the impact of AI.
They reflect on the emotional toll of business failures, the importance of community, and the lessons learned from navigating crises. The dialogue emphasizes the need for resilience and adaptability in a rapidly evolving landscape, while also acknowledging the human element that drives creativity.
Takeaways
Starting a business requires wearing many hats and learning on the go.
Marc aimed to create a supportive environment for his team at Cluster.
Perfectionism can hinder the overall progress of a project.
The pandemic significantly impacted the VFX industry and small studios.
External factors like AI and economic shifts can threaten small businesses.
Marc had to make tough decisions regarding his team during challenging times.
The emotional strain of running a studio can be overwhelming.
Failure in the creative industry is often stigmatized compared to the tech industry. Building a business is akin to raising a child; it's personal.
Experiencing business failure is common and not a personal indictment.
Burnout is a real issue for entrepreneurs, often overlooked.
The market ultimately dictates success, regardless of effort.
Learning from failures can lead to personal and professional growth.
The creative industry is undergoing a hidden crisis that needs acknowledgment.
Taking time for self-care is essential for long-term success.
Sound Bites
"I love to take people under my wing."
"You need room for the people to grow."
"It's the director's show."
"People look at us like, oh, you failed."
"The entire industry just dissolved."
"A company is a party boat."
"It's a very personal adventure."
Chapters
00:00 Introduction to VFX Journey
02:55 The Transition to Entrepreneurship
05:53 Building a Creative Team
09:06 Perfectionism in VFX
11:56 The Challenges of Running a Studio
15:02 The Impact of External Factors
17:59 Navigating Closure and Personal Struggles
20:53 Reflections on Failure in the Creative Industry
30:42 Navigating Business Challenges and Personal Growth
34:15 The Impact of Market Changes on Creative Industries
39:00 Crisis in the Creative Industry: A Hidden Reality
41:24 The Role of AI in the Future of Creativity
45:49 Reflections on Burnout and Personal Resilience
51:28 Lessons Learned from Business Failures
56:18 The Importance of Community in Creative Work
In this conversation, Patrick Kizny and Chris DuBois discuss the evolving landscape of the agency space, focusing on the challenges posed by market saturation, technological advancements, and the need for agencies to adapt their strategies.
They emphasize the importance of problem-focused messaging, the role of AI in enhancing efficiency, and the necessity of defining success and value in business. The discussion also touches on the significance of building trust and differentiation in a crowded market, as well as the future of agency business models in light of these changes.
Takeaways
The agency market is experiencing significant saturation.
Agencies must adapt to technological advancements, especially AI.
A shift from service-based to consulting-based models is necessary.
Problem-focused messaging is crucial for attracting clients.
Defining success and value is essential for agency owners.
AI should be used to enhance human creativity, not replace it.
Building trust through specialization can differentiate agencies.
Agencies need to understand their unique value proposition.
Market dynamics are changing rapidly, requiring agility.
Comparing oneself to different markets can lead to misaligned strategies.
Chapters
00:00Navigating Industry Changes
02:45Service Saturation and Market Dynamics
05:45The Shift from Services to Consulting
08:22Ecosystem Partnerships and Lead Generation
11:13The Collapse of Inbound and Outbound Marketing
14:03Understanding the Problem-First Approach
16:35Building Trust in a Saturated Market
25:14Understanding Value Perception
26:43Transitioning Business Models
28:39Identifying Market Needs
30:55Leveraging AI for Efficiency
35:21Defining Success in Business
39:30Navigating Market Realities
Summary
In this conversation, Patrick Kizny and Érada Svetlana discuss the transition from corporate roles to creative positions, the implications of Web3 for businesses, and the challenges faced by creative studios in a changing landscape. Érada shares insights on the importance of business operations in creative firms, the role of advisory positions in supporting startups, and the need for education in adapting to new technologies. They also explore the significance of value chain mapping, differentiation in a saturated market, and emerging business ideas in the context of Web3 and personal data security.
Takeaways
The shift from corporate to creative roles often stems from a desire for greater impact.
Web3 presents both opportunities and challenges for businesses.
Creative studios must understand business operations to thrive.
Advisory roles can help startups establish a solid foundation.
Surviving the creative industry crisis requires adaptability and innovation.
Education is crucial for keeping up with technological advancements.
Value chain mapping helps companies understand their position in the market.
Differentiation is key in a saturated creative services market.
Emerging business ideas in Web3 and cybersecurity are promising.
Personal data security will become increasingly important in the digital age.
Chapters
00:00 Navigating Career Transitions: From Corporate to Startups
02:12 Understanding Web3: Opportunities and Challenges
04:51 The Role of Business Operations in Creative Studios
07:42 Advisory Roles: Bridging Gaps in Small Companies
10:17 The Importance of Education in Adapting to Industry Changes
12:41 Value Chain Mapping: Understanding Your Place in the Ecosystem
15:20 The Art of Selling: Connecting with Clients on a Deeper Level
17:51 Differentiation in the Creative and Digital Industries
24:59 The Maturation of the Creative Industry
30:07 Survival Strategies in a Saturated Market
34:52 Navigating Economic Downturns
40:15 The Impact of AI on Creative Services
47:15 Future Trends and Opportunities in the Creative Sector
When I met Vicente Numpaque back around 2021, Innk was at the peak with clients such as Apple and the likes. It’s not just his or my studios that were peaking. The entire industry was blooming in the post-COVID boom like no others. Little did we know about what was coming.
Around the turn of 2021/2022 Innk crashed beautifully. We met with Vicente to talk about this experience.
The battles we fought and the scars we have, are invaluable. And so are the lessons from them. Unfortunately, too often they are swept under the rug.
Time to change it.
“Scorched Wings” is my attempt to do so, unearthing the stories of studio and agency owners that closed, crashed or sunsetted their business amid the current tumultuous times.
It’s an effort to reframe personal failure into lessons of resilience, life chapters or whatever that is for you.
Enjoy the episode.Patrick
Summary
In this conversation Patrick Kizny's guest Vicente Numpaque shares his journey through the ups and downs of running Innk, the challenges he faced during the pandemic, and the lessons learned from failure. He discusses the importance of mentorship, the need for artists to embrace business knowledge, and the evolving landscape of the animation industry. Vicente reflects on his personal growth and the shift in his career focus towards visual development in animation, emphasizing the need for adaptability in a changing world.
Takeaways
Stabilizing can signify the beginning of a new chapter.
Navigating the business side of creativity can be challenging.
Failure is a part of the learning process.
Mentorship can provide invaluable guidance and perspective.
Artists must embrace business knowledge to thrive.
The animation industry is undergoing significant changes.
Rebuilding after a setback can lead to new opportunities.
Self-reflection is crucial for personal and professional growth.
Networking and marketing are essential for artists.
Adaptability is key in a rapidly changing industry.
Chapters
00:00 The Roller Coaster of Business
02:06 Navigating Success and Challenges
04:00 The Impact of COVID-19
06:31 The Downfall Begins
08:57 Facing Tough Decisions
11:14 Rebuilding After Closure
13:12 Reflections on Failure and Growth
15:29 Finding Clarity Post-Crisis
18:00 Lessons Learned from the Journey
19:46 The Future Ahead
22:57 Rebuilding After the Crash
26:10 Navigating the Animation Industry
28:55 The Value of Mentorship
33:01 Understanding Failure in Creative Industries
38:32 Advice for Aspiring Animators
42:37 The Future of Animation and Entertainment
We met with Bobby Gilespie of Propr to discuss how to, and how is it, to join the “Early Abandoners Club”. Now I got you curious…
Summary
In this conversation, Patrick Kizny and Bobby Gillespie explore the evolution of marketing and agency models, emphasizing the importance of adapting to change and focusing on strategy over mere execution. They discuss the challenges of client relationships, the shift towards instant gratification in the industry, and the necessity of defining personal success.
Bobby shares his journey from being a creative director to a strategic consultant, highlighting the significance of understanding client needs and the value of personal fulfillment in entrepreneurship.
Highlights
"Technology changes all the time. People don't."
"I always believed in doing what's best for the customer."
"It's not like 20 years down the line, you're getting a 4x return."
Takeaways
Technology changes, but people often resist change.
Strategy work yields higher profit margins than project work.
Clients often seek instant results without investing in strategy.
Defining personal success is crucial for fulfillment in business.
Entrepreneurship is a journey of continuous learning and growth.
It's important to prioritize self-care to serve others effectively.
The agency model must evolve to meet changing market demands.
Building relationships is key to successful client interactions.
Regularly updating your vision of success can prevent burnout.
The journey of entrepreneurship is as valuable as the destination.
Chapters
00:00 The Early Abandoners Club
02:27 Transitioning from Doing to Thinking
04:35 The Value of Strategy in Business
07:26 The Shift in Client Expectations Post-COVID
09:56 Defining Success and Personal Values
12:20 The Importance of Self-Care in Business
14:30 Pivots and Learning from Experience
17:01 The Hero's Journey of Entrepreneurship
19:06 Updating Your Vision of Success
The fastest way to lose your agency’s edge is to try to be everything to everyone.
The host, Patrick Kizny and Jeff Meade (Creative Friction) discuss the critical role of positioning and accountability in creative agencies, breaking down the most pressing challenges for agencies today and offering actionable advice on how to create long-term value for clients.
Questions we sparred over:
⇀ How can creative agencies design a positioning strategy that naturally draws clients to them instead of constantly chasing leads?
⇀ What are the dangers of offering too many services, and how can narrowing focus improve an agency’s market position?
⇀ What shifts can agencies make to transition from being service providers to becoming strategic partners who deliver real outcomes?
⇀ How can agencies position themselves as visionary leaders, guiding clients toward strategic goals rather than just fulfilling requests?
⇀ How can improving your own accountability unlock your agency growth?
⇀ What to expect of working with a coach, consultant and advisor?
Key Takeaways:
⇀ Positioning Matters: Agencies struggle not because of a lack of clients but because of unclear positioning.
⇀ Accountability Boosts Growth: Jeff shares how holding clients accountable can unlock their potential and ensure lasting results.
⇀ From Service to Outcomes: Transitioning from selling services to delivering outcomes can help agencies avoid commoditization.
⇀ Avoid Overextension: Agencies offering too many services dilute their value. Focus on 2-3 core offerings to strengthen your market position.
⇀ The Role of Visionary Leadership: Patrick and Jeff highlight how leadership and forward-thinking strategies can elevate your agency from a mere service provider to a trusted advisor.
#positioning #creativeagencies #leadership #branding #agencygrowth #valuecreation #coaching #accountability #visionaryleadership
Summary
What does it really mean to be a strategist in today's business landscape? In this conversation Patrick Kizny and Rob Estreitinho, the founder of Salmon Labs and former global strategy director at VCCP, explore the world of practicing and selling strategy. Together, they challenge traditional notions, discussing why the era of hefty decks and rigid methodologies is fading and how a more conversational, adaptable approach is taking center stage. From the art of balancing thinking and doing to the power of genuine relationships over transactional interactions, Patrick and Rob explore how flexibility and a multifaceted skill set can be game-changers. Whether you're a creative professional, an independent consultant, or simply curious about redefining strategy in the modern world, this episode is packed with insights and revelations you won't want to miss.
Takeaways
Strategy is an informed way to win.
The agency world views strategy as important but often undervalued.
Communication in strategy should be simplified; less is more.
Experience allows for quicker, informed decision-making.
Active listening is crucial in understanding client needs.
Cultural context influences how strategy is communicated.
Self-employment offers freedom and variety in work.
Positioning oneself flexibly can unlock new opportunities.
Sales can be approached without feeling sleazy.
Personal growth comes from embracing a multifaceted identity. Persistence leads to rewarding entrepreneurial experiences.
Creative entrepreneurs often wear many hats.
Specialization can enhance market positioning.
The future of work may focus on relationships.
A modular approach can optimize project execution.
Market fluctuations influence work diversification.
Learning from diverse experiences is valuable.
Strategy should inform practical execution.
The perception of value can affect pricing.
The market demands faster, actionable strategies.
Chapters
00:00 Defining Strategy: An Informed Way to Win
02:51 The Evolution of Strategy in Agencies vs. Independent Consulting
06:11 The Shift from Decks to Conversations
08:57 Navigating Agency Payroll and the Value of Strategy
12:09 The Importance of Active Listening in Strategy
15:01 Cultural Context and the Shift Towards Conversational Approaches
18:06 Finding Value in Strategy: Avoiding Missed Opportunities
21:02 Self-Employment: Growth and Identity as a Solo Entrepreneur
29:09 Chasing the Highs of Entrepreneurship
30:59 The Many Hats of Creative Entrepreneurs
32:29 The Importance of Specialization
34:16 The Shift Towards Relationship-Based Work
36:13 The Modular Approach to Work
38:01 Navigating Market Changes
40:17 Learning Through Diverse Experiences
42:26 The Dichotomy of Strategy and Execution
44:21 The Challenge of Selling Strategy
49:12 The Need for Practical Application of Strategy
54:44 Embracing a Fast-Paced Market
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