This episode is sponsored by inogic.

Shawn Tabor and Scott LeFante discuss what's new in update 4 for Field Service and Project Service Automation in Dynamics 365.

Other topics and links in this episode:

• Shawn is certified
• Field Service certification Exam
• Dynamics 365 November updates

Plus, we introduce a new segment "DivaTime with Sarah Jelinek." This week, Sarah talks about knowledge management and strategies for capturing tribal knowledge.

Got suggestions? Tweet us!

• Shawn Tabor: @crmhobbit
• Scott LeFante: @FldService_Guru

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts.