In this episode of the Endeavor to Discover series, Chris Messer and Mike Jones are joined by Chris Jones, editorial director for Endeavor Business Media’s Vehicle Service Repair Group, to discuss the concept of “fighting forward” at the start of a new year. The conversation centers on the idea that people and organizations often focus on what they don’t want, which creates negative mental pictures, emotions, and behaviors. The group discusses how words shape pictures, pictures shape emotions, and actions follow thought—meaning outcomes are created by intentional thinking and behavior.

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