G’day mates,
When Eve Wilkinson-Bell describes her office, she does not start with headcount or floor plans ! She starts with coffee & the hum around the coffee machines in Amsterdam. I caught up with Eve on a quiet Friday in her Eindhoven office when the occupancy was just about okay and people deliberately chose the office for focus work.
Eve is the Workplace Regional Manager for Western Europe and the Nordics at HERE Technologies, responsible for a portfolio that just secured Leesman+ certification in four locations, including Amsterdam office that ranks in the Top3 out of more than 10,000 workplaces surveyed worldwide. She trained as an architect at the University of Liverpool, managed high-end residential projects in Notting Hill, led fire safety projects at London’s Natural History Museum, and then shifted into corporate real estate.
In this episode of Fika Friday at the Office, Eve talks about coffee culture, focus spaces, Leesman data, and why the future of workplace design depends on both sensors and human judgment.
“I think AI will play a role in analyzing data and working out the trends and the occupancy and all these different things that will then help us make decisions around our real estate.”
Listening to Eve, a few themes repeat.
* Focus is non‑negotiable. Collaboration matters, but most people still spend a majority of their time in focused work or calls. Offices that ignore this reality will struggle, no matter how Instagrammable their social spaces are.
* Communal hubs need intention. The Nexus in Amsterdam works because it was designed as a true center of gravity, not an afterthought. One good space beats several half‑used corners.
* Leadership space must earn its keep. Private offices that sit empty are not just a cost problem; they undermine fairness and flexibility. Models like “offices for a day” retain privacy without locking in unused square meters.
* Tech should be felt as ease, not surveillance. Sensors, booking systems, and AI only create value when employees can see and use the outputs in ways that make their day smoother.
L𝗶𝘀𝘁𝗲𝗻 🎧𝘄𝗵𝗲𝗿𝗲𝘃𝗲𝗿 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘆𝗼𝘂𝗿 𝗽𝗼𝗱𝗰𝗮𝘀𝘁𝘀 and show your love by clicking the subscribe button, like, comment & ask your friends also to listen to this freshly brewed season of ‘’FIKA Friday At the Office’’.
You can connect with us on LinkedIn:
* Eve Wilkinson-Bell : https://www.linkedin.com/in/eve-wbell/
* Ram Puranam : https://www.linkedin.com/in/puranamram/
Cheers, Ram
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