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Commercial banks have been automating aspects of the lending and decisioning process, primarily at the lower end of commercial lending spectrum, but hesitate to automate for loans more than $1 million.
This week, Bank Automation News explored why banks lag behind other industries when it comes to automation, and also discussed rising losses due to digital payments fraud.
One of the challenges with AI in financial services is explaining AI’s “black box,” which refers to the fact even developers are unable to provide visibility into an algorithm trained with machine learning (ML). This is one reason AI can include bias and run afoul of regulators.
Explainable AI could change that, said Stuart Tarmy, global director of financial services industry solutions at Aerospike. Aerospike offers a NoSQL, or non-tabular, non-relational database that powers real-time networks such as PayPal, Visa and Schwab.
In this podcast, LexisNexis Risk Solutions VP shares how banks can fight emerging cyber threats
Automated bot cyberattacks are on the rise, while human-initiated attacks are down.
Bot attacks increased by about 100 million last year, Kimberly Sutherland, vice president of fraud and identity strategy for data analytics company LexisNexis Risk Solutions, tells Bank Automation News in this episode of The Buzz. Human-initiated attacks, by comparison, were down by about 200 million, she said.
This week, Bank Automation News drilled down on filings with the Office of the Comptroller of the Currency, examining what banks and vendors have said about the potential for new regulations on artificial intelligence and other advanced technologies. Both banks and vendors agreed that more clarification on regulations is necessary to adoption, particularly for small banks that might be looking to leverage third-party providers.
In other news, the BAN team highlighted Envestnet’s acquisition of automated savings tool Harvest Savings & Wealth Management and explored the industry trend to give customers more personalized financial advice.
Find this and more in today’s episode of the Weekly Wrap, featuring Publisher JJ Hornblass and Associate Editors Jaspreet Kalra and Loraine Lawson.
Temenos President Jacqueline White shares lessons learned from digital banks
Legacy systems are holding banks back, but AI can help
Consumers are looking for a frictionless customer service experience, but legacy systems may be getting in the way.
Automating end-to-end process can be a big bite to chew off. This week, Bank Automation News explored best practice conversations with leaders at Wells Fargo and Ally, who think of automation in smaller pieces — individual building blocks, like Legos, that when put together can create something larger and more significant.
From the publisher's feed