Join us as Chris Davies, Executive Director at Howden, sits down with Keith Richards, Chief Executive Officer of the Consumer Duty Alliance.

Consumer duty is reshaping the financial landscape, and the Consumer Duty Alliance is at the forefront of this transformation. In our conversation, we unpack the shift towards client outcomes and the cultural changes necessary for financial firms to thrive in this new era. Keith sheds light on how these regulations demand clearer, more client-focused communication.

For information on Howden's Financial and Risk Advisers team please visit our website and find out more about the Consumer Duty Alliance here.