A New Kind of Dialogue

Finding a Common Understanding - Healing the Fragmentation


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Dialogue has found a place in all types of organisations, from prisons to SMEs to multinational corporations. It has moved beyond single team interventions to something that impacts and changes whole systems. But how it does that depends on the type of system it’s being introduced into - open or closed reporting lines.

In this episode Peter shares examples of open and closed systems he’s worked with and explains the different ways Dialogue has addressed fragmentation in both. And he explores how you can most effectively open communication within an organisation by using Dialogue as a research methodology. 

In this episode you will learn:

  • About Peter’s theory of ‘two in agreement’ and what traits he looks for in the leaders and teams he works with
  • How Dialogue can reposition a command and control style leadership
  • About the gang and drug culture of Trinidad, and why Peter was asked to intervene
  • How to turn Dialogue into research, so it can be converted into action
  • Highlights:

    (3:10) Why does Dialogue need an architecture?

    (6:07) Two in agreement - what Peter looks for in a leader

    (9:19) The story of Tufan Erginbilgic, who did things differently

    (14:34) Harold Clarke and dealing with a command and control leadership

    (26:26) Serving the Commonwealth of Virginia

    (29:28) The Offender Resettlement Journey

    (34:19) Dialogue as systemic architecture in open systems - working in Trinidad

    (43:04) Migration work

    (47:35) Dialogue as a research methodology

    (51:55) Why Jane and Peter end up in extreme situations

    (54:31) Question from June Boyle

    With this, and every episode, we invite you to reflect both on the stories being told, and also your own first-hand experiences that have guided you to this moment in your life.

    Special Guest:

    June Boyle, an expert in HR and organisational effectiveness and chair of the board at Napier University.

    About the Podcast:

    Your host is Jane Ball, in conversation with Peter Garrett. Together, they unravel the true meaning of Dialogue, exploring how we are all interconnected and why mastering Dialogue can change the way we work and live our lives.

    If you found today's discussion inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode.

    Connect with the Hosts:

    To find out more about Jane and Peter’s work, visit Dialogue Associates.

    To buy Peter’s book, A New Kind of Dialogue, click the link here. Also available as an eBook.

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    A New Kind of DialogueBy Academy of Professional Dialogue