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Finding Humanity in Incidents with Nora Jones of Jeli.io
Nora Jones, CEO, and founder of Jeli.io, talks to Adriana and Ana about the importance of the human side of incident management. They cover topics such as psychological safety, choosing the right incident facilitator, and the importance of getting everyone’s perspective during an incident.
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By Ana Margarita Medina, Adriana VillelaNora Jones, CEO, and founder of Jeli.io, talks to Adriana and Ana about the importance of the human side of incident management. They cover topics such as psychological safety, choosing the right incident facilitator, and the importance of getting everyone’s perspective during an incident.