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Finding the 'Q' in CSQL - The Dale & Masha Show
In this special 2nd episode, Laurie Parish, a Senior Principal Customer Success Manager at BMC, shares with us the importance of maintaining your customer's trust and integrity above👏 all 👏else 👏, and we discuss all things Customer Success Qualified Leads (CSQLs).
She spills stories of when Dale was a little girl, along with tips of how she does the leg work of qualifying a lead before she passes it on to her commercial counterpart.
#customersuccess #accountmanagement #accountmanager #glowstick
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By Dale GalwayIn this special 2nd episode, Laurie Parish, a Senior Principal Customer Success Manager at BMC, shares with us the importance of maintaining your customer's trust and integrity above👏 all 👏else 👏, and we discuss all things Customer Success Qualified Leads (CSQLs).
She spills stories of when Dale was a little girl, along with tips of how she does the leg work of qualifying a lead before she passes it on to her commercial counterpart.
#customersuccess #accountmanagement #accountmanager #glowstick