Making Sure Your IT Service Desk Meets Your Clinicians’ Expectations

Host Beth Friedman chats with Chris Wickersham, Assistant Vice President of Support Services at CereCore, a company specializing in EHR consulting, IT and application support, and clinical service desk. On this episode, Chris discusses how CereCore has built their clinical service desk to truly improve the clinician’s experience with the EHR. Their unique approach enhances efficiency and boosts satisfaction among all healthcare providers, including physicians, nurses, and front office staff, as EHR usage continues to expand.

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