In this episode of the Finovate Podcast, host Greg Palmer sits down with Dor Eligula, co-founder and Chief Business Officer at Bridgewise, to explore how artificial intelligence is revolutionizing the investment and wealth management industries. Dor shares insights into his personal journey, the founding of Bridgewise, and the company’s mission to bridge the wisdom gap in financial services. With a focus on enabling smarter investment decisions, Bridgewise leverages cutting-edge AI technologies to serve a diverse range of clients, from retail investors to brokers, advisors, and quant hedge funds.

Dor delves into the transformative impact of AI on both individual and institutional investors. He explains how Bridgewise uses AI to analyze 70,000 financial instruments daily across 18 languages, providing detailed insights into stocks, ETFs, ESG factors, and more. The platform’s ability to convert unstructured data into actionable intelligence empowers users to make informed decisions, while its agentic AI layer orchestrates portfolio management at an unprecedented scale. Dor also highlights the psychological benefits of informed investing, emphasizing how better tools and processes can enhance investor confidence—even in the face of losses.

The conversation concludes with a look at global trends and the future of AI in wealth management. Dor discusses regional differences in AI adoption, comparing markets like the US and Japan, and predicts the rise of niche-focused AI applications as the next wave of innovation. He shares his vision for Bridgewise as a leader in AI for wealth and offers insights into the broader economic implications of AI advancements. Packed with valuable perspectives, this episode is a must-listen for anyone interested in the intersection of technology and finance.

More info:

Bridgewise: https://bridgewise.com/; https://www.linkedin.com/company/bridgewise/

Dor Eligula: https://www.linkedin.com/in/doreligula/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

FinovateEurope: https://informaconnect.com/finovateeurope/

#Finovate #FinovateEurope #Banking #banks #investing #wealthmanagement #AI #research #podcast #fintechpodcast #financialservices #innovation #digitraltransformation #fintech #finserv #modernization #businessintelligence #capital #wealth

In this episode of the Finovate podcast, host Greg Palmer sits down with Matt Ober, Managing Partner at Social Leverage, to discuss the dynamic world of venture capital in the fintech space. Matt shares insights into Social Leverage’s focus on seed-stage investments, highlighting their success as early investors in companies like Robinhood, eToro, and Alpaca. With the recent close of their fifth fund, an $85 million venture, Matt reflects on the current investment landscape, emphasizing the influx of capital into AI-driven solutions and the evolving opportunities in financial services driven by regulatory changes and technological advancements.

The conversation delves into the role of AI in reshaping industries, particularly in financial services. Matt discusses how AI is enabling companies to streamline operations, reduce costs, and rethink traditional business models. He highlights the importance of leveraging AI for tasks like data collection, organization, and analysis, which can significantly enhance decision-making processes. While acknowledging the imperfections of AI, Matt stresses the importance of transparency, auditability, and critical thinking when utilizing AI tools. He also shares his perspective on the future of financial services, predicting the rise of super apps, tokenization, and global investment opportunities that will simplify access to private and public markets.

Finally, Matt offers valuable advice for fintech founders looking to stand out in a crowded space. He emphasizes the importance of networking, securing warm introductions, and targeting the right investors who align with their vision. He also warns against common mistakes, such as raising money from unsuitable investors or structuring teams ineffectively. The episode concludes with Matt’s predictions for the next five years, including the blending of investing, gambling, and prediction markets, as well as the global expansion of investment opportunities. With San Diego hosting FinovateSpring, Matt also shares his enthusiasm for the city’s vibrant business ecosystem and lifestyle, making it an ideal destination for innovators and investors alike.

More info:

Social Leverage: https://www.socialleverage.com/; https://www.linkedin.com/company/socialleverage/

Matt Ober: https://www.linkedin.com/in/obermattj/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

FinovateSpring: https://informaconnect.com/finovatespring/

#Finovate #FinovateSpring #Banking #banks #venturecapital #fintechVC #AI #SMEfintech #podcast #fintechpodcast #financialservices #innovation #digitraltransformation #fintech #finserv #modernization #diversity #capital

In this episode of the Finovate Podcast, host Greg Palmer interviews Joel Blake, OBE, founder and CEO of GFA Exchange, who will also be moderating a session FinovateEurope. Joel shares his eclectic journey into the fintech space, driven by a passion for democratizing access to finance and empowering businesses to grow regardless of their differences. He discusses his background, which spans grassroots work, policy development, entrepreneurship, and technology innovation. Joel highlights the creation of GFA Exchange, a data intelligence platform that enables lenders and private capital providers to benchmark, monitor, and trade financial insights to manage risk and optimize portfolios. By focusing on SME financial health as a tradable asset class, GFA Exchange aims to disrupt the market and foster equitable inclusion.

Joel delves into his personal and professional experiences that shaped his focus on SME financing. From humble beginnings to roles in employment mentoring, diversity leadership in sports, and co-founding an SME lending firm, Joel has consistently sought to bridge gaps and create opportunities for underserved businesses. His work in SME lending led to the development of a technology-driven alternative risk model, achieving a default rate four times lower than the UK average. This success inspired him to transition into policy, where he led initiatives to deploy capital and support business growth for thousands of SMEs. Joel emphasizes the importance of leveraging diversity and inclusion as a driver for growth, not just as a moral imperative.

Looking ahead, Joel shares his vision for the future of financial services, emphasizing a human-centered approach that integrates technology and AI with principled intelligence. He predicts trends such as deeper insights from data, earlier-stage business support, and increased collaboration between corporate organizations, smaller businesses, and regulators. Joel also expresses excitement about moderating at FinovateEurope, where he looks forward to facilitating actionable insights for attendees and fostering meaningful dialogue among innovators and leaders.

More info:

GFA Exchange: https://www.gfaexchange.com/ ; https://www.linkedin.com/company/gfaexchange/

Joel Blake: https://www.linkedin.com/in/joelblakeobe/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

FinovateEurope: https://informaconnect.com/finovateeurope/

#Finovate #FinovateEurope #Banking #banks #grassrootsfintech #financialinclusion #democratizingaccess #SMEfintech #podcast #fintechpodcast #financialservices #innovation #ai #digitraltransformation #fintech #finserv #modernization #diversity #capital

In this episode of the Finovate Podcast, host Greg Palmer connects with Brent Biernat, Senior Vice President and Chief Operating Officer at COCC, a finalist in the Finovate Awards for Best Back Office Solution and Executive of the Year. Brent shares his journey of over 30 years with COCC, highlighting his passion for community banking and the company’s mission to support small businesses and consumers. COCC, a core and digital banking services provider for over 150 clients in the Northeast, operates under a unique cooperative structure that fosters long-term vision and prioritizes customer needs over short-term profitability.

Brent delves into the advantages of COCC’s cooperative model, which ensures that all shareholders are active customers and board members are CEOs of financial institutions. This structure promotes trust, transparency, and open communication, allowing COCC to tailor its technology and services to meet the specific needs of each institution. Brent emphasizes the importance of building strong relationships with customers, where mutual understanding and collaboration lead to better outcomes. He also discusses how COCC’s Strategic Development Council and regular executive visits help maintain alignment with customer goals and ensure continuous improvement.

The episode also highlights COCC’s recent recognition in the American Bankers Association (ABA) survey, where it ranked number one across multiple categories, including service, technology, and contract fairness. Brent shares insights on the importance of fully utilizing technology and maintaining transparent, long-term partnerships. He offers advice to financial institutions evaluating core relationships, encouraging them to prioritize adaptability, trust, and shared growth. This engaging conversation underscores the value of collaboration and innovation in the fintech and banking sectors.

More info:

COCC: https://www.cocc.com/

 ; https://www.linkedin.com/company/cocc/

Brent Biernat: https://www.linkedin.com/in/brent-biernat-b542bb/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com;

https://www.linkedin.com/company/finovate-conference-series/

Finovate Awards: https://informaconnect.com/finovate-industry-awards/

#Finovate #COCC #Banking #CreditUnions #banks #finovateawards #awardsfinalist #digitalbanking #podcast #fintechpodcast #financialservices #innovation #backoffice #ai #digitraltransformation #fintech #finserv #modernization #innovation #communitybanking

Fintech in 2025: an end of year review, and a look forward to 2026.

Detailed Summary:

In this episode of the Finovate podcast, Greg is joined by Steven Ramirez of Beyond the Arc to reflect on the key trends and developments that shaped the FinTech landscape in 2025 while offering predictions for 2026. The conversation explores the evolving dynamics of fintech partnerships, the challenges posed by compliance and governance issues, and the erosion of consumer trust in the industry. From there, they talk about the impact of regulatory shifts, the growing complexity of state-level oversight, and the need for financial institutions to prioritize customer-centric solutions over self-serving strategies. Steven emphasizes the importance of addressing consumer needs, particularly in a volatile economic environment marked by inflation, unemployment, and a challenging job market.

The discussion also delves into the exciting advancements in FinTech, particularly in commercial banking and payments. Steven highlights the rise of instant payments, driven by initiatives like FedNow, and the growing adoption of embedded payments, which are transforming both consumer-facing and back-office workflows. These “boring” but impactful innovations are enabling businesses to operate more efficiently and productively, signaling a shift in focus from consumer-centric fintech to B2B applications. The two also touch on the increasing involvement of credit unions and community banks in adopting these technologies, reflecting a broader market confidence in their reliability and utility.

Looking ahead to 2026, the conversation turns to the transformative potential of AI in the financial sector. Steven predicts a shift from experimentation to real-world deployment of AI solutions, particularly by larger banks, while smaller institutions also find ways to participate. However, he foresees a growing consumer demand for authenticity and human interaction as AI becomes more pervasive. The episode concludes with a call for financial institutions to embrace true personalization, leveraging AI not just to anticipate customer needs but to proactively support them with tailored solutions. This, Steven argues, will be key to building trust and fostering meaningful relationships with the next generation of banking customers amidst a generational wealth transfer.

More info:

Beyond the Arc: https://beyondthearc.com/; https://www.linkedin.com/company/beyond-the-arc-inc-/

Steven Ramirez: https://www.linkedin.com/in/ramirezsj/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #BeyondtheArc #Banking #CreditUnions #banks #yearinreview #digitalbanking #podcast #fintechpodcast #financialservices #innovation #regulators #security #ai #personalization #digitraltransformation #fintech #finserv #modernization #innovation #startup

Fintech, innovation, and the credit union landscape – a conversation with the Chairman of the NCUA.

Detailed Summary:

In this episode, Kyle Hauptman, Chairman of the National Credit Union Administration (NCUA), shares his insights on the evolving credit union landscape and the role of regulators in fostering innovation. Kyle reflects on his career journey from Wall Street bond trading to financial policy, emphasizing his commitment to ensuring credit unions remain competitive in a rapidly changing financial ecosystem. He highlights the importance of balancing innovation with safety and soundness, drawing lessons from past industry failures to stress the risks of inaction and the need for credit unions to adapt to new technologies.

Kyle delves into the unique collaborative nature of credit unions, which often share innovations and best practices with one another, fostering a network effect that drives progress. He discusses the challenges innovators face when engaging with regulators, emphasizing the need for clear communication and guidance to avoid unnecessary roadblocks. Through anecdotes, such as the unintended consequences of a regulator’s offhand comment about Bitcoin being “risky,” Kyle illustrates the significant impact regulatory language and actions can have on innovation and decision-making within the financial sector.

The conversation also explores the NCUA’s approach to digital assets and blockchain technology, with Kyle expressing pride in the agency’s positive guidance during his tenure. He underscores the importance of early, broad, and positive regulatory principles, drawing inspiration from the Clinton-Gore administration’s approach to the early internet. For fintech innovators looking to support credit unions, Kyle offers advice on engaging productively with regulators and navigating the unique dynamics of the credit union space. This episode provides valuable lessons for both innovators and regulators on fostering a forward-thinking, collaborative financial ecosystem.

More info:

NCUA: https://ncua.gov/

Kyle Hauptman: https://www.linkedin.com/in/kyle-hauptman-180191/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #NCUA #CreditUnions #CU #digitalbanking #podcast #fintechpodcast #financialservices #innovation #regulators #security #digitraltransformation #fintech #finserv #modernization #innovation #startup

Rapid growth as a community bank – Five Star’s strategies for using fintech to expand their customer.

Detailed Summary:

This episode of the Finovate Podcast features DJ Kurtze, Executive Vice President and Bay Area President of Five Star Bank, discussing the community bank’s impressive growth trajectory and unique positioning in the competitive San Francisco market. Five Star Bank is a $4.6 billion community bank headquartered in Rancho Cordova with nine branches and two administrative offices, serving real estate communities, small to medium-sized businesses, nonprofits, agriculture, and governmental entities. Founded 25 years ago by real estate developers Buzz Oates and Frank Ramos, the bank has maintained a remarkable 20% compounded annual growth rate over the last five years through organic growth strategies rather than acquisitions. Kurtze joined Five Star after the collapse of Signature Bank in March 2023, bringing his team over to capitalize on opportunities created by the banking sector disruptions involving SVB, First Republic, and Signature Bank.

The conversation explores Five Star’s competitive advantages, which center on hiring exceptional senior bankers who understand their clients’ businesses and providing direct access to decision-makers with speed and certainty of execution. The bank positions itself as “technology first,” implementing advanced systems both for customer-facing services and internal operations. This technological focus, combined with their flat organizational structure and lack of legacy systems from acquisitions, allows them to operate at a 40% efficiency ratio and quickly implement customer feedback and new product offerings. The bank’s approach to fintech partnerships emphasizes working with vendors who have proven track records with financial institutions and can provide plug-and-play solutions compatible with existing core banking systems.

A significant portion of the discussion focuses on Five Star’s specialized approach to nonprofit banking, which requires understanding unique cash flows, funding structures, and the sophisticated needs of experienced C-suite executives and board members who often come from successful business backgrounds. The bank provides advanced fraud prevention tools, insured cash sweep products for higher FDIC insurance limits, and creative lending solutions including tax-exempt financing. Kurtze closes by highlighting how community banks have advantages in fraud prevention through personal relationships and direct banker-client communication, allowing them to identify unusual transactions and protect clients more effectively than larger institutions despite having smaller technology budgets.

More info:

Five Star Bank: https://www.fivestarbank.com/; https://www.linkedin.com/company/five-star-bank-california/

DJ Kurtze: https://www.linkedin.com/in/dj-kurtze-449b3934/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #FiveStarBank #communitybank #nonprofitbanking #digitalbanking #podcast #fintechpodcast #financialservices #bank #banks #security #digitraltransformation #fintech #finserv #modernization #innovation #startup #banking

Finovate Awards Winner InvestiFi on the changing investment landscape, consumer education, and bringing investment assets back to banks and CUs.

Detailed Summary:

In this episode of the Finovate Podcast, host Greg Palmer interviews Kian Sarrestheh, co-founder and CEO of InvestiFi the 2025 Finovate Awards winner in the Best Alternative Investment Solution category. InvestiFi provides a digital investment platform specifically designed for banks and credit unions, allowing their customers to invest in stocks, ETFs, crypto, and roboadvisory portfolios directly from their checking or savings accounts without transferring money to third-party platforms. This innovative approach keeps deposits on the financial institution’s balance sheet while providing a seamless user experience that eliminates the friction of moving money between accounts.

The conversation explores how consumer investment behavior is rapidly shifting toward third-party apps like Robinhood, Coinbase, and SoFi, with financial institutions losing between 5-10% of their deposits to these platforms. Kian explains that these fintech companies are expanding beyond investing into traditional banking services, including mortgages, checking accounts, and savings products, creating a significant competitive threat to community banks and credit unions. InvestiFi addresses this challenge by enabling financial institutions to offer comparable digital investment experiences while maintaining the customer relationship and deposit base within their own ecosystem.

Looking toward the future, Sarrestheh predicts that banks and credit unions will ultimately prevail over third-party investment apps due to their physical presence, established community trust, and ability to provide in-person customer service when issues arise. He believes that financial institutions offering similar digital investment capabilities through platforms like InvestiFi will leverage their 150-year track record of resilience and local relationships to win back customers who have migrated to fintech alternatives. The discussion emphasizes the importance of consumer education and the value of maintaining that crucial primary financial institution relationship in an increasingly digital investment landscape.

More info:

Tenerity PrivacyGuard: https://investifi.co/; https://www.linkedin.com/company/investifi-cuso/

Kian Sarreshteh: https://www.linkedin.com/in/technologykian/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #InvestiFi #FinovateAwards #investing #wealthmanagement #podcast #fintechpodcast #financialservices #creditunions #banks #cryptocurrency #digitraltransformation #fintech #finserv #modernization #innovation #startup #banking

The real threat of AI-enabled fraud might not be what you think – hear from an expert on what you need to be focusing on right now.

Detailed Summary:

In this episode of the Finovate podcast, host Greg Palmer interviews Christopher D’Aprile, Director of Business Development at PrivacyGuard, following his keynote presentation at FinovateFall. D’Aprile brings over 30 years of experience in the financial services industry, having worked at major institutions including MBNA Bank, NASCAR, Allstate, and Kobe Marketing before joining PrivacyGuard. The conversation centers on the growing threat of identity theft and how financial institutions can better protect their customers in an increasingly digital landscape.

The discussion reveals alarming trends in identity theft rates, which typically hover around 9-10% but spiked to 12-13% during the pandemic due to increased digital banking adoption and government money transfers. Chris explains that while deepfakes capture public attention, the real AI-driven threat lies in fraudsters becoming more efficient at targeting victims through sophisticated data analysis and demographic profiling. Rather than focusing on complex deepfake technology, criminals are using AI to identify vulnerable populations and optimize their scam operations, treating fraud as a business with the same analytical approaches legitimate companies use for marketing.

The conversation goes on to highlight critical gaps in how financial institutions approach identity theft protection. While many banks provide educational resources on their websites, D’Aprile emphasizes that identity theft restoration is too complex for a DIY approach and requires professional assistance. He advocates for banks to partner with specialized third-party providers like PrivacyGuard to offer comprehensive, white-labeled solutions that can generate revenue while providing customers protection at reduced costs. Looking forward, Chris discusses emerging features including scam protection, data scrubbing services, reimbursement for stolen funds, and offensive capabilities that allow consumers to report fraudulent websites for takedown, giving victims the ability to “punch back” against criminals.

More info:

Tenerity PrivacyGuard: https://www.tenerity.com/privacyguard/ ; https://www.linkedin.com/company/tenerity/

Christopher D’Aprile: https://www.linkedin.com/in/christopher-d-aprile-0928aa3/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #PrivacyGuard #FinovateFall #security #AI #podcast #fintechpodcast #financialservices #antifraud #banks #financialsecurity #digitraltransformation #fintech #finserv #modernization #innovation #startup #banking

This episode of the Finovate Podcast features an interview with John Findlay, CEO of Lemonade LXP, one of the Best of Show winners from FinovateFall. The conversation explores how Lemonade has transformed from its original 2018 concept into a comprehensive all-in-one learning and knowledge platform specifically designed for financial institutions. Findlay discusses the critical gap in traditional learning management systems, which typically focus on compliance training rather than equipping frontline staff with the skills needed to drive business growth, promote digital products, and provide effective customer service.

The discussion delves into Lemonade’s unique approach to training, which emphasizes interactive micro-learning experiences that fit within the flow of work rather than lengthy, traditional training sessions. Findlay explains how their AI-powered platform allows institutions to drag and drop documents to automatically create training content, while also providing a chatbot for real-time support. A key aspect of their success has been their customer-driven development approach, where they democratize their roadmap by allowing customers to vote on features and development priorities, ensuring the platform evolves based on actual industry needs.

Throughout the interview, Findlay shares impressive results and metrics from their implementations, including significant reductions in staff onboarding time, decreased attrition rates, and improved digital product adoption. The conversation also covers the various use cases that have emerged organically as customers have adapted the platform for different needs, from new staff onboarding and compliance training to universal banker programs and contact center operations. The episode concludes with insights into what types of financial institutions are best suited for Lemonade’s platform, ranging from smaller institutions looking to replace basic compliance systems to larger organizations implementing specific business-focused training initiatives.

More info:

Lemonade LXP: https://www.lemonadelxp.com/; https://www.linkedin.com/company/lemonadelxp/

FinovateFall Demo: https://finovate.com/videos/finovatefall-2025-lemonadelxp/

John Findlay: https://www.linkedin.com/in/john-findlay-a03545/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #LemonadeLXP #FinovateFall #BestofShow #training #podcast #fintechpodcast #financialservices #AI #banks #financialtraining #digitraltransformation #fintech #finserv #modernization #innovation #startup #banking #creditunions #communitybanks