Fintech Hustle

In this episode of the FinTech Hustle podcast, host Sam Kilmer and co-host Al Dominick engage with industry leaders Melissa Kopp (Neural Payments), Sarah Fankhauser (DCI), and Jacob Bouer (Array) at the AFT Fall Summit. The conversation explores their daily experiences in the FinTech sector, insights gained from the conference, especially from April Dunford, and the challenges faced in the industry. The guests emphasize the importance of relationships, transparency, and collaboration in navigating the evolving landscape of financial technology.

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In this episode of the Fintech Hustle podcast, host Sam Kilmer and co-host Stacey Bryant chat with Barb MacLean (Coastal Community Bank), Danny Payne (Jack Henry), and Nick Evens (Curql Collective) at the Finovate Fall conference about their roles in the fintech industry. They discuss topics such as enabling community banks through technology, modernizing tech stacks, the importance of being a platform company, and the need for consolidation in the industry. They also share their thoughts on the demos and presentations at the Finovate conference.

Takeaways

• Enabling community banks through technology is a key focus for Coastal Community Bank.
• Modernizing tech stacks is essential for banks to keep up with customer expectations.
• Being a platform company and offering broader solutions is important for fintech companies.
• Consolidation in the industry is needed to streamline operations and improve collaboration.
• Demos and presentations at conferences should focus on solving real problems and providing valuable solutions.

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In this episode of Fintech Hustle, host Sam Kilmer and co-host Mary Wisniewski are joined by a panel of guests including Allison Cerra (Alkami), Laura Broderick (Abrigo), Sam Das (TruStage Ventures), and Brian Bauer (Revio), where they discuss the impact of generational shifts on financial institutions, the need for data strategy and AI implementation, the importance of customer insights and talent acquisition, and the potential ripple effect of large banks charging more for accounts. The guests also highlight the role of regional and community banks in providing financial education and personalized experiences to attract younger generations. The conversation covers various topics related to the future of banking, including the use of technology, the gig economy, customer experience, fraud prevention, and the importance of a sales culture. The participants discuss how megabanks are leveraging technology to replicate the personalized customer experience offered by community financial institutions (CFIs). They also highlight the need for CFIs to invest in business model innovation and adapt to the changing banking landscape. The conversation concludes with a discussion on the challenges and opportunities in the industry, including the importance of employee experience, the prevalence of fraud, and the need for a mindset shift in the boardroom.

Takeaways

• The fintech industry is experiencing exponential change, driven by generational shifts, new technologies, inflationary rate environments, and uncertain government regulations.
• Financial institutions are focusing on data strategy and AI implementation to improve efficiency, streamline operations, and meet customer needs.
• Regional and community banks face challenges in talent acquisition and customer acquisition costs, but they can leverage their ability to provide financial education and personalized experiences to attract younger generations.
• The potential ripple effect of large banks charging more for accounts could impact the competitive landscape and drive customers towards regional and community banks.
• Customer insights and talent are key pillars for financial institutions to navigate the evolving fintech landscape and drive secure growth. Megabanks are using technology to replicate the personalized customer experience offered by community financial institutions (CFIs).
• CFIs need to invest in business model innovation and adapt to the changing banking landscape.
• The gig economy and the preferences of Gen Z customers, such as freedom and flexibility, are important considerations for CFIs.
• Fraud prevention is a significant concern for FIs, and there is a need for increased investment in this area.
• A sales culture that focuses on serving the customer's best interests is crucial for success in the industry.
• CFIs should prioritize employee experience and embrace a mindset of continuous improvement.
• The boardroom mentality needs to evolve to be more inclusive and forward-thinking.
  
  

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In this conversation, Sam Kilmer, Ron Shevlin, Nicky Senyard (Fintel Connect), and Ted Brown (Digital Onboarding) discuss the role of CEOs and founders in the fintech industry. They talk about the evolving nature of the CEO role and the importance of building a strong team. They also discuss the challenges and opportunities in the banking industry, including the need for better customer engagement and the impact of technology. The conversation highlights the importance of clear objectives and the need for banks to adapt to the digital age.

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In this episode of Fintech Hustle, Sam Kilmer interviews Pam Kaur (BankTech Ventures), Julie Muhn (Finovate), and Christian Widhalm (Bloom Credit) at Finovate Spring. They discuss various topics including bank technology, fintech innovation, credit data infrastructure, attracting the next generation of customers, regulations, and the future of banking. The conversation highlights the need for banks to adapt to new technologies, hire the right talent, and navigate regulatory challenges. They also touch on the importance of data management, fraud mitigation, and leveraging data as a value stream for financial institutions.

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 In this episode of Fintech Hustle, Sam Kilmer and guest co-host Ron Shevlin sit down with Laura Costello (Meridianlink) and Carlos Carvajal (Q2) to discuss what’s hot in marketing and offer their Financial Brand Forum takeaways. 

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Sam Kilmer and co-host Stacey Bryant catch up with industry legend Mark Forbis (THL Partners), Tiffany Matthews (Tyfone) and Jeff Harper (Fintegrate) at the AFT Spring Summit 24 to throw down on various topics related to the fintech industry. They discuss their day-to-day experiences, including the challenges and opportunities they encounter, highlighting the importance of collaboration, new technology, and the role of data and AI in the industry. They top it off with an emphasis on need for speed in decision-making and the adoption of technology in the industry and their takeaways from this key event in the world of fintech.

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The latest Fintech Hustle podcast takes an adventurous spin as we carpool through the desert with fintech rock stars Nathaniel Harley, Kelly Brown, Sue Salecky, and Erin Simpson. Recorded between sessions at banking's premier conference, Acquire or Be Acquired, Sam Kilmer and co-host Al Dominick dig into our guests' conference takeaways to uncover the "So what?" for the industry as a whole. Under the sun, the conversation heats up around the hot topics of succession planning and the pivotal role of data management in today's banking landscape. Discover the innovative tactics our guests are deploying to attract fresh deposits, lend strategically, and harness data to outsmart competitors.

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Samantha Paxson from Co-op Solutions and Nathan Baumeister of Z-Suite join Sam and Mary to discuss aligning growth strategies with consumer needs. You'll also get a peek into Samantha's philanthropic journey with Shades Up for Kids, blending personal passion with the credit union ethos. Samantha and Nathan share stories from the trenches on fostering collaboration within financial organizations, breaking down operational silos for more secure, customer-focused solutions.

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Ever wondered what happens behind the scenes of the FinTech Hustle podcast? This special flashback episode pulls back the curtain as we, your hosts Sam Kilmer, Mary Wisniewski, Ron Shevlin, Al Dominick, and the usually behind-the-scenes Bailee Wishart, journey through our favorite podcast moments, featuring key moments from former guests Kara Parkey, Doug Brown, Kim Snyder, Tom Shen, Emily Steele, Neil Underwood, Derik Sutton, Sarah Howell, Siya Vansia, and Mike Triggiano. If you've ever wanted a sneak peek into the essence of FinTech Hustle, this episode is your front-row ticket. Buckle up and tune in for a rollercoaster ride through our podcast history!

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