
Sign up to save your podcasts
Or


Based on Podcast App listening data
About this episode:
US banking customers have more choice than ever. But does more choice mean better banking?
Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmark Lead at 11:FS Pulse, to unpack the findings from Pulse’s latest US benchmarking research.
They explore what the leading digital banking experiences are getting right, where customers remain underserved, and what it means to win the customer relationship when people increasingly spread their financial lives across banks, cards, wallets and fintechs.
--
Feature benchmarking for the US market is exclusively available to 11:FS Pulse users. Read the full analysis for all 25 brands and discover the customer jobs that remain underserved by booking a demo with the team today at 11fs.com/pulse
This week's guests:
Joe Colchester - Head of Product at 11:FS Pulse
Oliwia Wasik - Product manager, Benchmark Lead at 11:FS Pulse
Links to check out:
We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.
https://substack.com/@11fsfintechinsider
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
This week's guests:
Sadra Hosseini, CEO at Ryft
Oban MacTavish - Co-Founder and CEO at Spade
Shareq Husain, COO at Just Move In
Plus voice note from:
Clare Gambardella, Chief Customer Officer of Zopa Bank
Stories/timestamps:
Amazon blocks Meta's Muse AI agent - (02:48)
Ryft raises £20m Series B for international expansion - (16:23)
AI-driven cashback-to-mortgage app Sprive raises $10 million - (30:02)
Zopa launches “Ask Zopa” conversational AI assistant - (43:24)
Travis Kelce named among victims of $35m Ponzi scheme - (46:30)
Links to check out:
Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.
https://www.11fs.com/services/media/after-dark
We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.
https://substack.com/@11fsfintechinsider
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Moving countries has never been easier. But what happens when your financial identity doesn’t move with you?
Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele, Founder of Maxim, and Valerie Kontor, Founder of Black in Fintech, to explore why financial lives still stop at national borders, how portable financial identity could change that, and what it will take for diaspora banking to move beyond remittances.
This episode is produced in partnership with Paymentology.
This week's guests:
Merusha Naidu - Global Head of Partnerships at Paymentology
Ibrahim B. Oladele - Founder of Maxim
Valerie Kontor - Founder of Black in Fintech
Links to check out:
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Our expert host David M. Brear, CEO at 11:FS, and co-host Kate Moody, Customer Strategy Director at 11:FS, present a very special edition of Fintech Insider News live from Village Underground in London. Joined by some fantastic guests and our live audience, we celebrate our 1,100th episode by discussing some of the biggest fintech and financial services stories of the week.
Stories covered on the podcast this week include:
Nubank takes its next big step with a launch into the US market, betting on word of mouth as it looks to build its fourth market. We also look at Monzo Aura, the UK’s first credit card to automatically invest cashback as customers spend, and hear from Luke Enock, General Manager of Borrowing at Monzo. Plus, new research puts the accuracy of AI-generated financial advice under the spotlight as consumers increasingly turn to general-purpose AI tools for help with their money.
And to celebrate 1,100 episodes, we put our panel and live audience to the test with “And finally… or artificially?” — can they tell which of the weird and wonderful stories we’ve covered on Fintech Insider are real, and which have been invented by AI?
This week’s guests:
Timestamps/stories:
Nubank comes to the U.S. with a big bet on word of mouth (04:59)
Monzo's new Aura credit card comes with AI subscription perk and cashback (18:08)
AI gets financial advice wrong 57% of the time (32:47)
This edition of After Dark was sponsored by Sage and Plaid.
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free?
In this episode of Fintech Insider Insights, host Ross Gallagher is joined by Joe Wilson, Chief Evangelist and Senior Strategist at bunq, and Lukas Hora, Chief Sales Officer at Tapix, to explore the rise of subscription banking and what customers actually value enough to pay for.
We look at what makes a paid banking experience feel genuinely premium, whether bigger bundles really mean better value, and if subscriptions can create stronger customer relationships. Plus, we explore what the model means for the economics of banking, the role of data and AI in creating more personalised propositions, and whether banks can ultimately turn customers into subscribers.
This week's guests:
Joe Wilson - Chief Evangelist and Senior Strategist at bunq
Lukas Hora - Chief Sales Officer at Tapix
Links to check out:
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
This week's guests:
Nadia Edwards-Dashti - Chief Customer Officer at Harrington Star
John Reynolds - Fintech reporter at Tech.eu
Jason Mikula - Publisher of Fintech Business Weekly
Stories/timestamps:
Revolut backer Molten Ventures hits £175M first close of growth fund - (04:06)
Chime to buy nationally chartered Stride Bank - (20:12)
UBS makes AI proficiency a hiring requirement for junior bankers - (37:45)
Meta launches Muse AI agent with Plaid integration - (51:54)
Trump becomes first living US president on a coin in a century - (54:40)
Links to check out:
Join us at London's Village Underground on Wednesday 17th September for a live recording of Fintech Insider News.
11fs.com/afterdark
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Money moves around the clock. But can treasury keep up?
In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system.
From navigating liquidity across different markets, currencies and accounts to improving visibility, forecasting and control, our panel looks at what it really takes to build a more connected approach to treasury. We also explore how virtual accounts, automation and evolving liquidity structures can help institutions mobilise cash more effectively — and whether modern treasury can become an enabler of global growth rather than simply an operational function.
This week's guests:
Amy Eckhoff – Global Head Liquidity Product Solutions Specialists and Global Head Liquidity & Accounts Commercialization at J.P. Morgan
Ross Webster – Global co-Head Liquidity & Accounts Product Solutions Specialists, Payments at J.P. Morgan
Heather O'Gorman, Director - Treasury, Cash Management & Safeguarding at Nium
Links to check out:
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
This week's guests:
Valentina Kristensen - Corporate Affairs Director (CAD) at OakNorth
Rashmi d'Souza - VP, Product & Design at Plum
Todd Phillips - Director at Klaros Advisors
Stories/timestamps:
Plum selects Upvest as UK investment infrastructure provider (03:29)
Monetary Authority of Singapore (MAS) commits $173m to next phase of Singapore fintech development (17:54)
US regulators finalise rules on unsafe banking practices (30:33)
Allica Bank makes European push with Swedish license application (43:33)
Britons lose £171m of food a year to seagulls (45:33)
Links to check out:
Join us at London's Village Underground on Wednesday 17th September for a live recording of Fintech Insider News.
11fs.com/afterdark
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?
Host Kate Moody is joined by Neil Kadagathur, Co-founder and CEO of Creditspring, Zeynep Guzel, Risk Analyst at DRW, and Diana Kamil-Salmon, Associate Director at Fair4All Finance, to explore Gen Z’s relationship with money, what financial security means to younger customers, and whether financial services is keeping up with their changing needs and expectations.
This weeks's guests:
Neil Kadagathur, Co-founder and CEO of Creditspring
Zeynep Guzel, Risk Analyst - DRW
Diana Kamil-Salmon, Associate Director at Fair4All Finance
Links to check out:
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:
Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
This week's guests:
Clare Black - COO at CFIT
Joe Parkin - Managing Partner at FG Partners
Blake Hutchison - CEO at PayRewards US
Plus voice note from:
Emily Stokes, product delivery manager at NatWest Open Innovation team
Stories/timestamps:
UK fintech funding hits lowest level in a decade - (06:21)
NatWest partners with Be My Eyes to make banking more accessible - (18:55)
Pay.com.au brings Aussie rewards platform to the US - (32:37)
Nationwide launches free credit score service - (45:17)
Scientists who turned to OnlyFans to fund marmot research receive crypto boost - (46:52)
Links to check out:
Join us at London's Village Underground on Wednesday 17th September for a live recording of Fintech Insider News.
https://www.11fs.com/services/media/after-dark
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email [email protected]!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
From the publisher's feed

1,292 Listeners

541 Listeners

2,698 Listeners

1,089 Listeners

152 Listeners

1,207 Listeners

99 Listeners

3,983 Listeners

225 Listeners

75 Listeners

13 Listeners

175 Listeners

656 Listeners

229 Listeners

1,037 Listeners

178 Listeners

140 Listeners