CEDR Mediator Fiona Colquhoun discusses a commercial mediation case with an independent company that was contracted to provide a number of services at a value of £12 million.

Video Contents:

00:00 - Intro

00:16 - The company buying the services decides to terminate the contract

00:34 - There was a very poor relationship between the respective lawyers

01:12 - How did the mediator make an initial breakthrough?

01:34 - The parties worked better without their lawyers

02:21 - Dealing with the parties in the dispute directly

02:48 - Those with the authority get involved in the discussion

#cedr #disputeresolution # lawyers